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Popup Attack!


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29 replies to this topic

#1 B_o_b_o

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Posted 15 February 2010 - 05:10 PM

Popup Problem

--------------------------------------------------------------------------------
I am running Windows 7 Pro using free AVG software. I recently did an Ad-Aware scan and removed some objects it found but I still receive additional browser windows when surfing the intenet (mostly advertisements). Can you help me prevent these from appearing? I have an active firewall. My pop up blocker is set to Medium. Interestingly at the bottom of Internet Exlporer it says 'Internet > Protected Mode: Off but then at the side of this I activated the automatically block pop up thing bit it still says protected mode is off?

My HJT is below if this helps identify the problem. Please help. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Internet Today\1.1.0.1230\InternetToday.exe
C:\Program Files\Internet Today\1.1.0.1230\InternetToday.exe
C:\Program Files\RALINK\RT2500 USB Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Automated Content Enhancer - {1D74E9DD-8987-448b-B2CB-67FFF2B8A932} - C:\Program Files\Automated Content Enhancer\4.1.0.5240\ACEIEAddOn.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Customized Platform Advancer - {42C7C39F-3128-4a17-BDB7-91C46032B5B9} - C:\Program Files\Customized Platform Advancer\4.1.0.1800\CPAIEAddOn.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Content Management Wizard - {B72681C0-A222-4b21-A0E2-53A5A5CA3D41} - C:\Program Files\Content Management Wizard\1.1.0.1880\CMWIE.dll
O2 - BHO: Textual Content Provider - {CAC89FF9-34A9-4431-8CFE-292A47F843BC} - C:\Program Files\Textual Content Provider\1.1.0.1710\TCPIE.dll
O2 - BHO: Web Search Operator - {EB4A577D-BCAD-4b1c-8AF2-9A74B8DD3431} - C:\Program Files\Web Search Operator\4.1.0.1880\wso.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Internet Today Task] "C:\Program Files\Internet Today\1.1.0.1230\InternetToday.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 USB Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxba_device - - C:\Windows\system32\lxbacoms.exe
--
End of file - 6486 bytes

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#2 B_o_b_o

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Posted 19 February 2010 - 04:52 PM

can anyone help identify what is causing my popup's when I browse the internet?

Edited by B_o_b_o, 19 February 2010 - 04:53 PM.


#3 schrauber

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Posted 19 February 2010 - 05:10 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#4 B_o_b_o

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Posted 19 February 2010 - 05:35 PM

thanks for your reply

I will be using the computer in question tomorrow at my parents house...I will post the information you've requested as soon as I can.

#5 schrauber

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Posted 20 February 2010 - 10:06 AM

Ok smile.gif
regards,
schrauber

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#6 B_o_b_o

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Posted 21 February 2010 - 07:34 AM

here is the DDS log file/report, I dis-connected from the internet before running the scan, hope this is o.k.?


DDS (Ver_09-12-01.01) - NTFSx86
Run by Cross Family at 12:27:59.76 on 21/02/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.44.1033.18.2560.1536 [GMT 0:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Internet Today\1.1.0.1230\InternetToday.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\lxbacoms.exe
C:\Program Files\Internet Today\1.1.0.1230\InternetToday.exe
C:\Program Files\RALINK\RT2500 USB Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Cross Family\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Automated Content Enhancer: {1d74e9dd-8987-448b-b2cb-67fff2b8a932} - c:\program files\automated content enhancer\4.1.0.5240\ACEIEAddOn.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Customized Platform Advancer: {42c7c39f-3128-4a17-bdb7-91c46032b5b9} - c:\program files\customized platform advancer\4.1.0.1800\CPAIEAddOn.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: Content Management Wizard: {b72681c0-a222-4b21-a0e2-53a5a5ca3d41} - c:\program files\content management wizard\1.1.0.1880\CMWIE.dll
BHO: Textual Content Provider: {cac89ff9-34a9-4431-8cfe-292a47f843bc} - c:\program files\textual content provider\1.1.0.1710\TCPIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Web Search Operator: {eb4a577d-bcad-4b1c-8af2-9a74b8dd3431} - c:\program files\web search operator\4.1.0.1880\wso.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Internet Today Task] "c:\program files\internet today\1.1.0.1230\InternetToday.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\raconf~1.lnk - c:\program files\ralink\rt2500 usb wireless lan card\installer\winxp\RaConfig2500.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
AppInit_DLLs: avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-27 64288]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-3 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-3 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-3 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-3 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-3 285392]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 lxba_device;lxba_device;c:\windows\system32\lxbacoms.exe -service --> c:\windows\system32\lxbacoms.exe -service [?]
R3 cmudax;C-Media High Definition Audio Interface;c:\windows\system32\drivers\cmudax.sys [2004-10-6 1272000]
R3 Ph3xIB32;Philips 713x Inbox PCI TV Card;c:\windows\system32\drivers\Ph3xIB32.sys [2009-6-10 1311232]
R3 rt70x86;RT2500 USB Wireless LAN Driver for Vista;c:\windows\system32\drivers\netr70.sys [2009-6-19 300544]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-1 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S4 QuestService Service;QuestService Service;c:\programdata\questservice\questservice129.exe [2009-12-9 58744]

=============== Created Last 30 ================

2010-02-01 15:30:12 0 ---ha-w- c:\windows\system32\drivers\Msft_User_EhStorPwdDrv_01_09_00.Wdf
2010-02-01 14:37:49 0 d-----w- c:\programdata\Sun
2010-02-01 14:37:01 0 d-----w- c:\programdata\Google
2010-02-01 14:36:06 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-26 18:32:13 285696 ----a-w- c:\windows\system32\winlogon.exe
2010-01-26 18:32:13 2614272 ----a-w- c:\windows\explorer.exe

==================== Find3M ====================

2010-01-18 23:29:31 85504 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-18 23:29:31 85504 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-18 23:29:31 365568 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-18 23:29:30 369152 ----a-w- c:\windows\system32\secproc.dll
2010-01-18 23:28:33 324608 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-18 23:28:33 277504 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-18 23:28:30 320512 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-18 23:28:30 280064 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-08 03:18:02 221184 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-01-08 03:17:36 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2009-12-19 09:02:55 977920 ----a-w- c:\windows\system32\wininet.dll
2009-12-19 09:02:52 12288 ----a-w- c:\windows\system32\tsbyuv.dll
2009-12-19 09:02:48 1328640 ----a-w- c:\windows\system32\quartz.dll
2009-12-19 09:02:46 22016 ----a-w- c:\windows\system32\msyuv.dll
2009-12-19 09:02:45 31744 ----a-w- c:\windows\system32\msvidc32.dll
2009-12-19 09:02:45 13312 ----a-w- c:\windows\system32\msrle32.dll
2009-12-19 09:02:40 84480 ----a-w- c:\windows\system32\mciavi32.dll
2009-12-19 09:02:39 50176 ----a-w- c:\windows\system32\iyuv_32.dll
2009-12-19 09:02:01 91648 ----a-w- c:\windows\system32\avifil32.dll
2009-12-08 11:40:12 3955288 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 11:40:12 3899464 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 11:32:02 292864 ----a-w- c:\windows\system32\apphelp.dll
2009-12-02 13:19:04 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 12:28:38.06 ===============

Edited by B_o_b_o, 21 February 2010 - 07:35 AM.


#7 B_o_b_o

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Posted 21 February 2010 - 08:33 AM

here is my gmer.log

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-21 13:29:30
Windows 6.1.7600
Running: GMER.exe; Driver: C:\Users\CROSSF~1\AppData\Local\Temp\uflcquoc.sys


---- System - GMER 1.0.15 ----

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83027AF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83027104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 830273F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8300FFB4
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 830271DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83027958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 830276F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 83027F2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 830281A8

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!ZwSaveKeyEx + 13B1 82C428E9 1 Byte [06]
.text ntoskrnl.exe!KiDispatchInterrupt + 5A2 82C623D2 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text peauth.sys 9A9DCC9D 28 Bytes [4F, 52, C2, 8D, 5A, B6, C9, ...]
.text peauth.sys 9A9DCCC1 28 Bytes [4F, 52, C2, 8D, 5A, B6, C9, ...]

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\System32\rundll32.exe[2020] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [75AF5E25] C:\Windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\Windows\System32\rundll32.exe[2020] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!GetProcAddress] [75AF5E25] C:\Windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\Windows\System32\rundll32.exe[2020] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [75AF5E25] C:\Windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\Windows\System32\rundll32.exe[2020] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!GetProcAddress] [75AF5E25] C:\Windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)
IAT C:\Windows\System32\rundll32.exe[2020] @ C:\Windows\system32\CRYPT32.dll [KERNEL32.dll!GetProcAddress] [75AF5E25] C:\Windows\system32\apphelp.dll (Application Compatibility Client Library/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0011095725d3
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0011095725d3@00249121ff40 0x37 0x2F 0x62 0xEC ...
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0011095725d3 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0011095725d3@00249121ff40 0x37 0x2F 0x62 0xEC ...

---- EOF - GMER 1.0.15 ----


#8 schrauber

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Posted 21 February 2010 - 11:55 AM

Hello, B_o_b_o
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.





Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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#9 B_o_b_o

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Posted 21 February 2010 - 12:42 PM

Tom, in response to your last post.

I downloaded COMBOFIX and started a scan. It seemed to work fine and I noticed it started to delete some files.

Then it said "Preparing Log Report" "Do not run any programs until ComboFix has finished"

The problem is now it doesn't seem to be doing anything anymore? It still says preparing log report but that was nearly 10 mins ago?

The desktop wallpaper is still displayed but no desktop icons are visible. What should I do now?

Before I started ComboFix I dis-connected my internet connection and turned off my anti-virus software.

What do I do now? It appears to have made my computer lock-up.

Edited by B_o_b_o, 21 February 2010 - 12:58 PM.


#10 B_o_b_o

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Posted 21 February 2010 - 01:25 PM

it still says the same thing "Preparing Log Report" "Do not run any programs until ComboFix has finished"

should I turn my computer off and back on? it won't do anything..even the mouse cursor won't move?

#11 B_o_b_o

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Posted 21 February 2010 - 02:36 PM

I was forced to manually switch the PC off and turn back on since I had no alternative.

Fortunately, the machine booted ok and I have pasted the report below from my ill fated ComboFix screen freeze experience:-

ComboFix 10-02-20.04 - B_o_b_o Family 21/02/2010 17:20:41.1.2 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.44.1033.18.2560.1678 [GMT 0:00]
Running from: C:\Users\B_o_b_o Family\Desktop\schrauber.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Automated Content Enhancer
C:\Program Files\Automated Content Enhancer\4.1.0.5240\ACECommon.dll
C:\Program Files\Automated Content Enhancer\4.1.0.5240\ACEIeaddon.dll
C:\Program Files\Automated Content Enhancer\4.1.0.5240\ACEpx.exe
C:\Program Files\Automated Content Enhancer\4.1.0.5240\Data\config.md
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\chrome.manifest
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\chrome\ACEAddOn.jar
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\chrome\content\ACEAddOn.js
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\chrome\content\ACEAddOn.xul
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\components\ACEFFAddOn.dll
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\components\ACEFFAddOn.xpt
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\components\ACEFFHelperComponent.js
C:\Program Files\Automated Content Enhancer\4.1.0.5240\FF\install.rdf
C:\Program Files\Automated Content Enhancer\4.1.0.5240\lri.dll
C:\Program Files\Automated Content Enhancer\4.1.0.5240\unins000.dat
C:\Program Files\Automated Content Enhancer\4.1.0.5240\unins000.exe
C:\Program Files\Customized Platform Advancer
C:\Program Files\Customized Platform Advancer\4.1.0.1800\CPACommon.dll
C:\Program Files\Customized Platform Advancer\4.1.0.1800\CPAHelper.exe
C:\Program Files\Customized Platform Advancer\4.1.0.1800\CPAIEAddOn.dll
C:\Program Files\Customized Platform Advancer\4.1.0.1800\Data\config.md
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\chrome.manifest
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\chrome\content\CPAAddOn.js
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\chrome\content\CPAAddOn.xul
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\chrome\CPAAddOn.jar
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\components\CPAFFAddOn.dll
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\components\CPAFFAddOn.xpt
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\components\CPAFFHelperComponent.js
C:\Program Files\Customized Platform Advancer\4.1.0.1800\FF\install.rdf
C:\Program Files\Customized Platform Advancer\4.1.0.1800\lri.dll
C:\Program Files\Customized Platform Advancer\4.1.0.1800\unins000.dat
C:\Program Files\Customized Platform Advancer\4.1.0.1800\unins000.exe
C:\Program Files\temp
C:\Program Files\Web Search Operator
C:\Program Files\Web Search Operator\4.1.0.1880\Data\config.md
C:\Program Files\Web Search Operator\4.1.0.1880\FF\chrome.manifest
C:\Program Files\Web Search Operator\4.1.0.1880\FF\chrome\content\WSOAddOn.js
C:\Program Files\Web Search Operator\4.1.0.1880\FF\chrome\content\WSOAddOn.xul
C:\Program Files\Web Search Operator\4.1.0.1880\FF\chrome\WSOAddOn.jar
C:\Program Files\Web Search Operator\4.1.0.1880\FF\components\WSOFFAddOn.dll
C:\Program Files\Web Search Operator\4.1.0.1880\FF\components\WSOFFAddOn.xpt
C:\Program Files\Web Search Operator\4.1.0.1880\FF\components\WSOFFHelperComponent.js
C:\Program Files\Web Search Operator\4.1.0.1880\FF\install.rdf
C:\Program Files\Web Search Operator\4.1.0.1880\unins000.dat
C:\Program Files\Web Search Operator\4.1.0.1880\unins000.exe
C:\Program Files\Web Search Operator\4.1.0.1880\WSO.dll
C:\Program Files\Web Search Operator\4.1.0.1880\WSOCommon.dll
C:\Program Files\Web Search Operator\4.1.0.1880\wsopx.exe
C:\RECYCLER\S-1-5-21-2108063477-1132766520-3258763134-1006
C:\RECYCLER\S-1-5-21-4094039271-2539828695-3921585643-1003

.
((((((((((((((((((((((((( Files Created from 2010-01-21 to 2010-02-21 )))))))))))))))))))))))))))))))
.

Edited by B_o_b_o, 21 February 2010 - 02:38 PM.


#12 B_o_b_o

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Posted 22 February 2010 - 01:42 PM

just another update

the pop up's have stopped but noticed the following when using IE8

I have ensured my user a/c control is set to maximum i.e. Always notify.

But noticed in bottom right-hand corner of IE8 that protected mode is off?

With IE tools > internet options > security the relevant check boxes are ticked to enable this feature.

I'm using AVG (free version) and that is fine but why oh why does IE8 say protected mode is off?

There is only a single user a/c on this machine so I am the administrator. I am launching IE8 is the usual normal way by clicking on the icon in my quick launch section of the taskbar.

I have more or less the exact same setup on my other computer and that says protected mode on? Can spyware/malware turn this off or something?

Thanks

#13 schrauber

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Posted 23 February 2010 - 02:41 PM

Hi,

The logfile seems incomplete, please post it again smile.gif
regards,
schrauber

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#14 B_o_b_o

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Posted 23 February 2010 - 03:18 PM

QUOTE(schrauber @ Feb 23 2010, 07:41 PM) View Post
Hi,

The logfile seems incomplete, please post it again smile.gif


Sorry that's all there is. Like I say, ComboFix just stopped working which was a heart stopping moment since a quick Google advised it can be very unpredictable. I don't wish to use it again.

#15 schrauber

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Posted 24 February 2010 - 02:05 PM

Hi,



Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    safebootminimal
    safebootnetwork
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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