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MSN virus


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2 replies to this topic

#1 spikerdude

spikerdude

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  • Local time:10:49 AM

Posted 15 February 2010 - 01:49 PM

I added somebody that i thought was a friend from work onto msn, but it turns out it was some type of virus. It knew my browsing history, computer name, and other stuff like that. I deleted it, blocked it, and it's been reported to microsoft, but I'm worried It might have caused more serious damage.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Andrew at 13:39:22.08 on Mon 02/15/2010
Internet Explorer: 7.0.6000.16982 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1918.978 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\FsUsbExService.Exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hotbar\bin\11.0.78.0\Weather.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\vghd\vghd.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\vghd\VirtuaGirl_downloader.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\hp\kbd\kbd.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Andrew\Downloads\Defogger.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Andrew\Downloads\dds(2).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
mStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mSearchAssistant =
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: UrlHelper Class: {6d023ebf-70b8-45a6-9ed5-556515fa0fe4} - c:\program files\bearshare applications\bearshare mediabar\BearShareIEHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: BearSharePersonalization: {dd1849ea-8403-4441-8dff-7575aae1dc16} - c:\program files\bearshare applications\personalization\BearSharePersonalizationIE_v1047.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.33.0\gears.dll
TB: BearShare MediaBar: {d3dee18f-db64-4beb-9ff1-e1f0a5033e4a} - c:\program files\bearshare applications\bearshare mediabar\BSMediaBar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WeatherDPA] "c:\program files\hotbar\bin\11.0.78.0\Weather.exe" -auto
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [<NO NAME>] c:\users\andrew\downloads\OmegleCamV2.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [fssui] "c:\program files\windows live\family safety\fsui.exe" -autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [DSS] c:\windows\bbstore\dss\DSSAGENT.EXE
mRun: [Performance Center] c:\program files\ascentive\performance center\APCMain.exe -m
mRun: [NPSStartup]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [medicsp2] c:\program files\twc\medicsp2\bin\sprtcmd.exe /P medicsp2
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\andrew\appdata\roaming\micros~1\windows\startm~1\programs\startup\deskto~1.lnk - c:\program files\vghd\vghd.exe
StartupFolder: c:\users\andrew\appdata\roaming\micros~1\windows\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.33.0\gears.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/downloads/tgctlcm.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/ZwinkyInitialSetup1.0.1.0.cab
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.dotphoto.com/ImageUploader4.cab
DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BD393C14-72AD-4790-A095-76522973D6B8} - hxxp://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} - hxxp://messenger.zone.msn.com/binary/WoF.cab57176.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab
DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} - hxxp://messenger.zone.msn.com/binary/Chess.cab57176.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\andrew\appdata\roaming\mozilla\firefox\profiles\m436snxy.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.neoseeker.com/forums/index.php?fn=myneoforum
FF - component: c:\program files\google\google gears\firefox\lib\ff35\gears.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\hotbar\bin\11.0.78.0\firefox\extensions\plugins\npclntax_HotbarSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_HotbarSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-12-3 233472]
R2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [2010-1-30 202280]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-7-7 24652]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2009-12-3 36608]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-8-5 133104]

=============== Created Last 30 ================

2010-02-15 18:37:28 0 ----a-w- c:\users\andrew\defogger_reenable
2010-02-10 06:59:55 211968 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-02-10 06:59:54 101888 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-06 00:58:58 0 d-----w- c:\program files\iPod
2010-02-06 00:57:39 0 d-----w- c:\program files\iTunes
2010-02-06 00:08:04 0 d-----w- c:\program files\easy gadget
2010-02-01 02:38:09 378368 ----a-w- c:\windows\system32\winhttp.dll
2010-01-30 18:24:20 0 d-----w- c:\programdata\SupportSoft
2010-01-30 18:23:14 0 d-----w- c:\program files\twc
2010-01-30 18:01:00 0 d-----w- c:\program files\HERACTSTG
2010-01-30 18:01:00 0 d-----w- c:\program files\common files\SupportSoft
2010-01-30 17:39:46 494592 ----a-w- c:\windows\system32\kerberos.dll
2010-01-30 17:39:46 272384 ----a-w- c:\windows\system32\schannel.dll
2010-01-21 15:33:23 0 d-----w- c:\program files\Infogrames
2010-01-21 15:27:02 0 d-----w- C:\Downloads
2010-01-20 07:55:17 0 d-----w- c:\program files\Chatango
2010-01-17 23:21:39 7 ----a-w- c:\windows\sbacknt.bin
2010-01-17 23:20:48 152904 ----a-w- c:\windows\system32\vghd.scr
2010-01-17 23:20:47 0 d-----w- c:\program files\vghd
2010-01-17 23:20:46 0 d-----w- c:\users\andrew\appdata\roaming\vghd

==================== Find3M ====================

2010-02-12 03:25:35 1244 ----a-w- c:\users\andrew\appdata\roaming\wklnhst.dat
2010-01-14 16:12:06 181120 ------w- c:\windows\system32\MpSigStub.exe
2009-12-28 12:36:21 11776 ----a-w- c:\windows\system32\tsbyuv.dll
2009-12-28 12:35:48 1327616 ----a-w- c:\windows\system32\quartz.dll
2009-12-28 12:34:31 22528 ----a-w- c:\windows\system32\msyuv.dll
2009-12-28 12:34:29 31232 ----a-w- c:\windows\system32\msvidc32.dll
2009-12-28 12:34:29 123904 ----a-w- c:\windows\system32\msvfw32.dll
2009-12-28 12:34:24 13312 ----a-w- c:\windows\system32\msrle32.dll
2009-12-28 12:33:24 82944 ----a-w- c:\windows\system32\mciavi32.dll
2009-12-28 12:32:52 50176 ----a-w- c:\windows\system32\iyuv_32.dll
2009-12-28 12:30:47 88576 ----a-w- c:\windows\system32\avifil32.dll
2009-12-28 12:30:47 65024 ----a-w- c:\windows\system32\avicap32.dll
2009-12-18 12:52:36 832512 ----a-w- c:\windows\system32\wininet.dll
2009-12-18 12:48:23 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-12-18 12:48:19 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-12-18 12:46:10 72704 ----a-w- c:\windows\system32\admparse.dll
2009-12-18 10:18:14 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-18 08:45:07 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-12-08 20:54:53 3502168 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 20:54:53 3467848 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 20:19:40 167424 ----a-w- c:\windows\system32\tcpipcfg.dll
2009-12-08 17:57:22 22016 ----a-w- c:\windows\system32\netiougc.exe
2009-12-03 21:41:08 51200 ----a-w- c:\windows\inf\infpub.dat
2009-12-03 21:41:07 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-12-03 21:41:04 86016 ----a-w- c:\windows\inf\infstor.dat
2008-12-11 08:18:02 174 --sha-w- c:\program files\desktop.ini
2008-06-12 07:11:09 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-12-11 08:17:47 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-12-11 08:17:47 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-12-11 08:17:47 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 13:40:44.97 ===============




Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Local time:06:49 PM

Posted 19 February 2010 - 11:31 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 26 February 2010 - 09:13 AM

Due to lack of feedback this topic is now closed.

If you are the original topic starter and you need this topic to be reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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