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Removal of Antivirus Soft


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#1 cftitlecenter

cftitlecenter

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Posted 15 February 2010 - 10:51 AM

Have tried several times to remove Antivirus Soft using fkill.com and Malawarebytes and I cannot remove it.


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Administrator at 10:18:28.18 on Mon 02/15/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.757 [GMT -5:00]

AV: CA Anti-Virus *On-access scanning enabled* (Outdated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070215
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070215
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [NovaBackup 7 Tray Control] "c:\program files\stompsoft\pc backup\NbkCtrl.exe"
mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimage\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [cpaeyblb] c:\documents and settings\ana groe\local settings\application data\bbcfml\cborsftav.exe
mRun: [apustxcj] c:\documents and settings\ana groe\local settings\application data\dpiaba\chrfsftav.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\VetRedir.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2007-12-12 21488]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
S1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2007-12-12 26352]
S1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2007-12-12 21104]
S1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-10-13 739696]
S1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2007-12-12 32240]
S2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
S2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2007-12-12 144960]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-3 135664]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-2-28 12856]
S2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-6-13 47640]
S2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2007-12-12 238832]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-11-4 24652]
S3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-10-13 133520]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2010-02-14 19:10:01 294912 ------w- c:\windows\system32\dllcache\msctf.dll

==================== Find3M ====================

2010-01-07 21:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-31 16:14:12 352640 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-31 16:14:12 352640 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-16 12:58:04 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 12:58:04 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-16 12:57:07 18432 ------w- c:\windows\system32\dllcache\iedw.exe
2009-12-14 07:35:35 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:35:35 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-08 18:14:02 2185984 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-08 18:11:44 2142720 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:11:44 2142720 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-08 17:35:25 2020864 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 17:35:25 2020864 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-08 17:35:22 2063104 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-12-08 09:13:51 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-12-04 14:41:55 453760 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2009-11-27 17:33:35 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 17:33:35 17920 ------w- c:\windows\system32\dllcache\msyuv.dll
2009-11-27 17:33:35 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 17:33:35 1291264 ------w- c:\windows\system32\dllcache\quartz.dll
2009-11-27 16:37:27 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:37:27 8704 ------w- c:\windows\system32\dllcache\tsbyuv.dll
2009-11-27 16:37:27 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:37:27 84992 ------w- c:\windows\system32\dllcache\avifil32.dll
2009-11-27 16:37:27 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:37:27 48128 ------w- c:\windows\system32\dllcache\iyuv_32.dll
2009-11-27 16:37:27 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:37:27 28672 ------w- c:\windows\system32\dllcache\msvidc32.dll
2009-11-27 16:37:27 11264 ----a-w- c:\windows\system32\msrle32.dll
2009-11-27 16:37:27 11264 ------w- c:\windows\system32\dllcache\msrle32.dll
2009-11-21 16:36:13 470528 ------w- c:\windows\system32\dllcache\aclayers.dll
2009-01-16 20:57:34 8 ----a-w- c:\program files\dateone23.txt
2009-01-16 20:57:34 3 ----a-w- c:\program files\winfin34.txt
2008-11-05 20:10:26 15479 ----a-w- c:\program files\common files\wyxowuqax.dll
2008-11-05 20:10:26 10747 ----a-w- c:\program files\common files\adicogo.scr
2008-11-05 20:10:25 19985 ----a-w- c:\program files\common files\qikizys.bat
2008-11-05 20:10:25 19686 ----a-w- c:\program files\common files\ekedeny.dll
2008-11-05 20:10:25 15057 ----a-w- c:\program files\common files\ybytenurov.dl
2008-11-05 20:10:25 12476 ----a-w- c:\program files\common files\oxacufydus.pif
2008-11-05 19:52:46 18562 ----a-w- c:\program files\common files\inex.pif
2008-11-05 19:52:46 16360 ----a-w- c:\program files\common files\waxecufaj.reg
2008-11-05 19:52:46 13353 ----a-w- c:\program files\common files\kukara.vbs
2008-11-05 19:30:12 17294 ----a-w- c:\program files\common files\ycyw.sys
2008-11-05 19:30:12 16522 ----a-w- c:\program files\common files\kepuj.exe
2008-11-05 19:30:12 16521 ----a-w- c:\program files\common files\ronenim.dll

============= FINISH: 10:19:03.50 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


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Posted 15 February 2010 - 05:55 PM

Hello! smile.gif
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please copy and paste the contents of C:\ComboFix.txt in your next reply.


Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 28 February 2010 - 12:06 PM

As there has been no response, this topic will now be closed.

If you need this topic reopened, please contact a member of the Malware Response Team and we will reopen it for you.
Include the address of this topic in your request.


Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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