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Logon problem


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#1 bicycle bill

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Posted 15 February 2010 - 09:35 AM

--------------------------------------------------------------------------------

I have two computers side by side running XP Home. On one I can logon to
Tech Support forum and on the other I cannot.Cookie setting are the same on both computers
and security settings are the same.
This does not make sense to this old man. THank you for any suggestions.
I emailed them and get no reply. Here I can depend on help and quick.

Edited by bicycle bill, 15 February 2010 - 09:36 AM.


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#2 PCsolutions

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Posted 15 February 2010 - 09:46 AM

Bill - are you attempting to logon to this website unsuccessfully or another site? My suggestion would be to run a quick virus/spyware scan on the machine that cannot logon to see if there could be anything running that shouldn't be. If that comes out clean, I would reset all browser settings to default settings and go from there.

#3 bicycle bill

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Posted 15 February 2010 - 09:52 AM

Bill - are you attempting to logon to this website unsuccessfully or another site? My suggestion would be to run a quick virus/spyware scan on the machine that cannot logon to see if there could be anything running that shouldn't be. If that comes out clean, I would reset all browser settings to default settings and go from there.


I will follow the suggestions and get back to you. THanks
Oh yea and as I posted another forum is giving me the trouble.

Edited by bicycle bill, 15 February 2010 - 09:53 AM.


#4 garmanma

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Posted 15 February 2010 - 02:30 PM

Which browser do you use?

Try these 2 file cleaners



ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

===================================


Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

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#5 bicycle bill

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Posted 15 February 2010 - 07:43 PM

Which browser do you use?

Try these 2 file cleaners



ATF
Please download ATF Cleaner by Atribune & save it to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

This is beyond bizarre. I have followed your directions to a T, even changed the password and still cannot login
to the forum. Since doing that I can't even get into the forum on the other computer. THis has happened before.
When I change the password on the other computer I then can't login on my main computer.
Posted at five forums and still the same stupid problem. I emailed the administrator with the problem twice
and have not received a reply. I give up they win. Thanks for trying to solve this strange problem.

Edit: I also ran Avira. Two instances of mailware were found and zapped and even that didn't help.
Also another thing. After trying to login at this forum and you try 5 times you must wait 15
minutes before trying again. Now for the more bizarre happening. After trying to login so many times
I am sent an email telling me someone has tried at least 5 times to login--Hell yes me
They also tell me the IP address the login attemps are coming from. Are you ready for this?
It is not my IP address

===================================


Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Edited by bicycle bill, 15 February 2010 - 08:22 PM.





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