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Major Booting Issue

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2 replies to this topic

#1 Joe Connor

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Posted 15 February 2010 - 05:54 AM


Ive got an Acer Notebook, worked fine until one day I turned it on and it failed to book, I chose the last good configurations and the windows xp loading screen appeared.

Then a blue screen flashes [for about a second, cant catch what it says] and it restarts and does the same thing?

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#2 joseibarra


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Posted 15 February 2010 - 05:58 AM

We need to see what is on that BSOD.

Give this a whirl:

Can you supply the make and model?

Do you know if you have XP Home or Pro and what the Service Pack is (SP2, SP3)?

Have any hardware oriented changes been made to the system since it worked? RAM, video card,
storage (hard disks, USB devices), hardware drivers, device drivers?

If you can only boot in Safe Mode and are seeing a BSOD, choose the option:

Disable automatic restart on system failure

Then you can see the BSOD.

Here are some BSOD blue screen of death examples showing information you need to provide:


Send the information pointed to with the red arrows (3-4 lines total). Skip
the boring text unless it looks important to you. We know what a BSOD looks
like, we need to know the other information that is specific to your BSOD.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.

#3 Joe Connor

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Posted 24 February 2010 - 10:25 AM

Sorry for not replying, lost the thread! Ill reply with all the information tonight.

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