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Malware - Windows XP Pro - Causing BSOD and freezing


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4 replies to this topic

#1 HarisF1

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Posted 14 February 2010 - 03:17 PM

Hi,

The BSOD error codes are: 0x024 and 0x07E and 0x07B. For the NTFS related BSOD, I used CHKDSK from my Windows 7 partition as well as the XP Recovery Console. This doesn't change anything. Windows 7 and XP are both on different partitions of the same HDD, running without problems for months.
There is also freezing whenever I run anti-malware/rootkit programs for some reason.

I have reason to believe that Hacktool.Win32.Kiser may be at fault for part of the malware problems. Also, SDRA64.exe was detected by MBAM before it too started crashing.

I have searched on your forum for a fix to this problem but none of the fixes work so far. I have tried GMER (which says atapi.sys is suspicious) and MBAM (which gave me sdra64 problem before it crashed). They don't run for a complete scan as they crash.

Here are the symptoms:

BSOD loop (0x024 and 0x07E)
Debugging mode works to access XP.
Anti-Virus/Malware scans (GMER, MBAM) crash.
SDRA64.exe found, not removed.
Atapi.sys has suspicious modifications, I get google redirects too.

I have access to Windows 7 on a partition of the drive, so there isn't anything wrong with the drive itself (CHKDSK completed alright).

Can anyone help?

Thank you in advance,

Haris F.

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#2 HarisF1

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Posted 15 February 2010 - 05:21 PM

I need to get started on the diagnosis soon.

What is the first step to getting my machine diagnosed?

#3 HarisF1

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Posted 17 February 2010 - 10:42 AM

Again, I must bump as I'm not sure on how to get a response.

#4 HarisF1

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Posted 18 February 2010 - 05:04 PM

Still haven't attempted fixing XP yet, as I'm waiting for a response.

#5 quietman7

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Posted 18 February 2010 - 05:36 PM

Sorry for the delayed response but we are all volunteers and sometimes a topic thread will get overlooked when requests for assistance get backed up.

Atapi.sys has suspicious modifications, I get google redirects too.

Those are symptoms of a serious infection. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the Malware Response Team.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.
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