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WipeDrive


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#1 lisa1aguilar

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Posted 14 February 2010 - 12:16 PM

Hello again...

I am now working on my son's compaq laptop (again...). Last time, he had a hard drive failure. Well, that time, it was due to spillage of liquid..

This time he was chatting with someone. The person he was chatting with, told him, "I am going to crash your hard drive".....

Well, they did a good job, or a coincidence....

I have attempted to do a destructive recovery (reformatting the hard drive) to no avail....

I am unable to get anywhere booting with norton, nor in safe mode.

Per HP, if I am unable to a hard drive test, then that means I need a new hard drive.

My question is, is that true? Or, if I run wipe drive, will that help due the trick to what ever the hacker did. And do I need a new version the os, or can I use the recovery discs?

Thank you...
(there is nothing on the laptop to save, so a wipe drive would not be a problem, I don't need to save, or recover anything) I also tried to use spinrite, and got mostly errors, (but I do not know, what my son tried to do before he brought it to me...(he tried, anyway...)

Thanks again, you guys have been very helpful.... :thumbsup:

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#2 garmanma

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Posted 14 February 2010 - 01:24 PM

I am unable to a hard drive test, then that means I need a new hard drive.

More than likely


there is nothing on the laptop to save, so a wipe drive would not be a problem

Try running Killdisk free version:
http://www.killdisk.com/downloadfree.htm
If it will not run or will not complete, the drive is toast

Edited by garmanma, 14 February 2010 - 01:25 PM.

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why won't my laptop work?

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#3 lisa1aguilar

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Posted 14 February 2010 - 04:36 PM

Thank you, may I ask the difference in the program u referred to and the program I have "wipe Drive"?

Thanks!

#4 hamluis

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Posted 14 February 2010 - 04:51 PM

Many of us never heard of Wipe Drive until you posted, while there are a couple of familiar names that perform the same function.

If this is what you are referring to...it looks like a winner: http://www.whitecanyon.com/whitecanyon-news.php AND http://www.whitecanyon.com/wipedrive-erase-hard-drive.php.

Louis

#5 lisa1aguilar

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Posted 15 February 2010 - 10:07 AM

So, before I continue with the wipe drive, I assume what HP told me; "If you are unable to perform a hard drive test, then your hard drive is bad and you need a new one"..

is not true to fact? My point is, if HP is correct, I don't want to spend a lot of time trying to save this lap tops hard drive, if what hp said is FACT.

Thanks again...

The program that I have wipe drive, is supposedly the one the fbi and other government facilities use, before they sell off their pc's they want to auction....

#6 hamluis

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Posted 15 February 2010 - 10:23 AM

The simple answer is to...run the appropriate diagnostic test (long test, not short) for the hard drive in question. These diagnostics are developed to determine the status of the hard drives made by the manufacturer.

To do so, you must identify the manufacturer of the hard drive installed in your system.

Start/Run...type devmgmt.msc and hit Enter. Click the plus sign in front of Disk Drives...post what appears as the detail under Disk Drives.

Louis

#7 lisa1aguilar

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Posted 24 March 2010 - 11:15 AM

Thank you....I was not able to run a test. I was however after multiple attempts, to reformat the hard drive. It seemed that some sort of virus, worm, trojan?...Was smart enough to not allow me to do so. But after about 5 attempts, it finally let me do it. (I did it a couple of times..., re-formatted). And now, there are no problems, running smoothly.

What type of infection could prevent me from reformatting the hard drive? Curious....

Thank you for your help....I am "confused"....because, it finally worked, why?....

Now after I have reformatted a few times, and ran the long test, there are no problems on the hard drive, before I reformatted, there were many in the first few seconds, and it took FOREVER to check a very tiny portion of the hard drive.

This laptop is my Son's and he was chatting with someone, who apparently he made angry, and the person told him during the chat, "I am going to crash your hard drive"....and he did....

Any ideas???? As to how this person actually got so "deeply" into the laptop that it prevented me from reformatting? Or is it a coincidence, and it is going to crash again?

Thanks so much...

#8 hamluis

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Posted 24 March 2010 - 12:07 PM

I can't answer your questions intelligently, but I, as usual, have some opinions :thumbsup:.

If your son had a computer connection with someone...or someone had remote access to his system...I suppose any number of things could happen. Not sure if "chat" when you use it refers to plain talking or using the system to communicate. The first time I saw it, I interpreted it as talk via phone or in person...it's only today that I realize that "chat rooms" and such are used by large numbers of persons.

As for malware, I probably know less about that than the average person. I only know what steps I need to take to prevent such from disrupting my system, I don't focus on the the different unwanted aspects of every type of malicious software that can be devised.

Perhaps you need to ask your son...about his computing/online habits.

In any case...we are glad you obtained some resolution and hope that further troubles avoid your door with this system.

Happy computing :flowers:.

Louis

#9 cryptodan

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Posted 24 March 2010 - 03:17 PM

Id be willing to bet that there is a lower level hardware issues probably to do with the hard drive controller. How old is this lap top?

#10 lisa1aguilar

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Posted 25 March 2010 - 05:04 PM

Louis: Thank you, god only knows what he does...porn? opens video links? He does not understand you CAN'T open everything you see with complete trust.

Norton Sucks, I have/had on his laptop Norton 360. Malwarebytes, ccleaner, adaware, superantispyware....(not all runnin at the same time, but for him to use as nessary). From what I unerstand, he was chatting, probably from somewhere like facebook, the other one, I can't remember the site...In the end, his computing habits are BAD. He toched my desktop even though I made him a user, and now I am having issues. Thanks agan...

cryptodan: Can you elaborate on that statement? The laptop is about 4 years old but the hard drive I bought him last christmas (2 years) ago due to spilling liquid. He does not get that one either. I keep tellin him, water and computes, don' like eachother!. Before he brought it to me, he tried to fix it himself (he does not know what he is doing) and could not tell me what he had tried before he dropped it on my doorstep....

Your stament: Id be willing to bet that there is a lower level hardware issues probably to do with the hard drive controller. How old is this lap top?.. Hard drive controller, (I am no expert either)....I have just learned as I go...the hard drive controller, is that sitting on the mother board? If so, how can you test it? If it is on the motherboard, is it replaceble part?. I upgraded his hard drive, and memory, but I really don't want to take the entire thing apart....looks like a JOB!...Please respond...thank you!!!

#11 cryptodan

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Posted 25 March 2010 - 05:05 PM

Lower level is like an electronic short.




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