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Windows XP


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#1 epidemic

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Posted 14 February 2010 - 11:23 AM

I'm working on a laptop that was just freshly reformatted, but upon being shut down the laptop doesn't actually fully shut down. It hangs and just stops. This happens even when I try to restart it the only way I can turn it off is by a hard shut down (me pushing the laptop off button). I tried to reformat it again, and making sure quick format wasn't picked, but as the window cd loads things to the computer before I even get to pick where the OS is to be installed I get BSOD. Any ideas?

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#2 hamluis

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Posted 14 February 2010 - 01:31 PM

Depends on the error message you received.

Louis

#3 epidemic

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Posted 14 February 2010 - 07:53 PM

A problem has been detected and Windows have been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer, If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drive or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:
*** STOP: 0X0000007B (0xF78D2524, 0x0000034, 0x00000000, 0x00000000)

I doubt the computer has any viruses on it since I did a fresh reformat of the whole OS. Oh and I also ran chkdsk by click scan for errors from my computer it make be turn the computer off and then it ran.

#4 hamluis

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Posted 14 February 2010 - 08:31 PM

Well...every time you do a hard shutdown...you create circumstances where you need to run chkdsk /r on the next boot.

Chances are, every time you do a hard shutdown, you damage some Windows files.

7B STOP errors, see info at http://www.aumha.org/a/stop.htm. Scroll down to 7B, left column.

The error you get...basically states that there is no bootable drive present.

Since you just did a clean install...I would suspect hard drive problems or file system problems.

I'd run the correct respective hard drive manufacturer's diagnostic (long test) on that drive before I tried anything else.

Louis




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