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Cannot delete emails in Outlook Express


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#1 smileey

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Posted 03 September 2005 - 08:02 AM

Hi, i am running Outlook Express verion 6.
I am having a problem with not being able to move or delete recieved mail from the in box. Anyone know how to fix?


(moderator edit: moved post to more appropriate forum and deleted poster's address. jgweed)

Edited by jgweed, 03 September 2005 - 04:40 PM.


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#2 River_Rat

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Posted 03 September 2005 - 09:54 AM

You probably have an email with a large attachment this happens a lot if you are using Dialup ISP.

I am just shooting from the hip, you did not provide any information about your:
Operating System
Email Client & Version
Internet Connection (Dialup or Broadband)

In the future when posting for help in a newsgroup or forum please supply as much information on your system and problem as possible.

You will need to log onto your ISP's home page and enter your email on there server and locate the email with the large file and delete it.

http://www.wanadoo.co.uk/help/email/webblo...rticle=2&link=4

In the future if you are using dialup ask people sending large files to Zip (compress) them then attach them then send.

#3 jgweed

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Posted 03 September 2005 - 03:44 PM

It may be that the inbox file is too large,rather than a single large Email (most ISPs and servers have a limit to its size). You can simply delete this file from your hard drive, and OE will create it when you launch it again. You will lose all Email held in your inbox, so be sure you have nothing important there, but recreating this file should allow you to work with your Emails.

MS likes to make finding these files rather hard, so here is the path:
Windows/Identities/ (a bunch of alphanumeric gibberish)/Microsoft/Outlook Express/inbox.dbx

Please also remember than many zipped files often contain viruses, so be very certain you know who is sending them, when they are sent, and what they contain!

Regards,
John
Whereof one cannot speak, thereof one should be silent.




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