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Keyboard shortcuts keep resetting!


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#1 haverspoon

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Posted 03 September 2005 - 06:57 AM

Hi all!

I'm running Word 2003 on Win XP Pro (Tablet Edition) and my keyboard shortcuts keep resetting every time I restart Word. It's set by default to "Save changes in Normal". If I close a document but leave Word open, the changes remain. However, if I restart Word, the changes vanish.

Exactly the same thing happens for margins and fonts! I'll set a new default, but the changes will be gone the next time I open Word.

Could it be a problem with the Normal template...? Any suggestions would be greatly appreciated!

spoon.

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#2 jgweed

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Posted 03 September 2005 - 03:01 PM

If this does not happen with documents you have created and saved, it could very well be a problem with Normal. dot. Remove the current file and let Office reset it.
Regards,
John

Edited by jgweed, 03 September 2005 - 03:27 PM.

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#3 haverspoon

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Posted 03 September 2005 - 04:15 PM

Problem solved!

Yeah, it was Normal.dot -- I had to save defaults manually by opening Normal.dot, making changes then saving it.

Thanks!
spoon




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