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I'm infected...but I don't kow with what...


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3 replies to this topic

#1 gotuf33nin

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Posted 13 February 2010 - 01:04 PM

I'm trying to help my mother fix her laptop. Her OS is Windows Vista. When I start up the laptop not only does it take forever to load up, it won't open up any applications when clicked on. It will take several minutes before an application opens. As of recently it has also lost internet connectivity for no reason. I'm on a seperate laptop posting this topic so if I need to download anything please tell me. Thank you in advance

Edited by gotuf33nin, 13 February 2010 - 01:05 PM.


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#2 Sashacat

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Posted 13 February 2010 - 02:14 PM

Hello :thumbsup:

Since it is taking forever to load (on boot), the first thing I would do is try to see what items are set to "run on boot",
and temporarily disable unncessary startup items, because trying to fix a computer that is running slower than backwards is very aggravating.
There are detailed instructions (including screen captures) for how to do msconfig in Windows Vista here:
http://netsquirrel.com/msconfig/msconfig_vista.html

Disable any unnecessary items (take checkmark OUT to temporarily disable), hit Apply, close the screen.
Restart the computer.
Upon restart, ignore the message "You have used System Configuration Utility.....".
If it loads faster, that's a good start, and hopefully that will make fixing your mom's computer easier/less aggravating.

Since mom's computer has lost internet connection, you will need to download ATF Cleaner, SUPERAnti-Spyware, and Malwarebyte's Antimalware and get it over to mom's computer (by way of a USB jump drive, or a cd). Make sure you download any updates for the programs also.

I am copying/pasting instructions provided by boopme and quietman7 (Moderators on this site):

If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


- - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
-- If you cannot boot into safe mode or complete a scan, then perform your scan in normal mode.

-- If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.




If SUPERAnti-Spyware and Malwarebytes' Antimalware find/fix infections, you may want to turn off System Restore (deleting all restore points), to ensure that any infected restore points are removed.
After you get everything fixed, you can turn System Restore back on.
Detailed instructions are provided at Microsoft's website:
http://windows.microsoft.com/en-US/windows...store-on-or-off


Also, I don't know what, if any, antivirus program is on your mom's laptop.
AVG Anti-Virus Free Edition can be downloaded from here.
http://download.cnet.com/AVG-Anti-Virus-Fr...4-10320142.html
http://free.avg.com/us-en/homepage


Good luck :flowers:
If we don't change the direction we are going,
We are likely to end up where we are headed.

#3 gotuf33nin

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Posted 13 February 2010 - 05:10 PM

Mbam log

Malwarebytes' Anti-Malware 1.44
Database version: 3734
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18882

2/13/2010 2:48:51 PM
mbam-log-2010-02-13 (14-48-51).txt

Scan type: Quick Scan
Objects scanned: 124704
Time elapsed: 8 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\evenmoremegaswelladsforyou.evenmoremegaswelladsforyou (Adware.EvenMoreMegaSwellAdsForYou) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\evenmoremegaswelladsforyou.evenmoremegaswelladsforyou.1 (Adware.EvenMoreMegaSwellAdsForYou) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{418d86be-7386-4f1a-83e0-53604adbda74} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{eb692fe4-6873-09e0-c127-95e8ba2f94ff} (Adware.EvenMoreMegaSwellAdsForYou) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\wheresphere (Adware.WhereSphere) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\WhereSphere (Adware.WhereSphere) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\EvenMoreMegaSwellAdsForYou.DLL (Adware.EvenMoreMegaSwellAdsForYou) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\EvenMoreMegaSwellAdsForYou (Adware.EvenMoreMegaSwellAdsForYou) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Dee\AppData\Roaming\WhereSphere (Adware.WhereSphere) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Dee\AppData\Roaming\WhereSphere\config.cfg (Adware.WhereSphere) -> Quarantined and deleted successfully.
C:\Users\Dee\AppData\Roaming\WhereSphere\wheresphere.exe (Adware.WhereSphere) -> Quarantined and deleted successfully.
C:\Users\Dee\AppData\Roaming\WhereSphere\WSUninstall.exe (Adware.WhereSphere) -> Quarantined and deleted successfully.


SAS log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/13/2010 at 04:33 PM

Application Version : 4.33.1000

Core Rules Database Version : 4583
Trace Rules Database Version: 2395

Scan type : Complete Scan
Total Scan Time : 01:28:58

Memory items scanned : 305
Memory threats detected : 0
Registry items scanned : 10171
Registry threats detected : 1
File items scanned : 156019
File threats detected : 131

Adware.Gamevance
HKU\S-1-5-21-2530304099-2003456361-1185372441-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883}
C:\USERS\DEE\DOWNLOADS\SETUPGAMEVANCE.EXE

Adware.Tracking Cookie
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ad.yieldmanager[9].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@adinterax[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@adinterax[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@adinterax[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@adinterax[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@adinterax[5].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@adinterax[7].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ads.nexon[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ads.undertone[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@advertising[8].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@app.insightgrit[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[10].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[11].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[5].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[6].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[7].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[8].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ar.atwola[9].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@at.atwola[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@at.atwola[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@at.atwola[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[10].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[11].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[5].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[6].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[7].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[8].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@atwola[9].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@azjmp[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@azjmp[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@azjmp[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@azjmp[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@azjmp[5].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@azjmp[6].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@CADX4UOW.txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[10].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[11].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[5].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[6].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[7].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[8].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@cdn.at.atwola[9].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@collective-media[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[10].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[5].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[6].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@content.yieldmanager[7].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ecomtracker[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@hypertracker[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@invitemedia[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@linktracker202[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@login.tracking101[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@login.tracking101[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@login.tracking101[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@lynxtrack[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@lynxtrack[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@media.expedia[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@media.expedia[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@media6degrees[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@mywebsearch[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@prosper.clickorbits[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@revsci[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@richmedia.yahoo[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@ru4[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@sexe-video-salope[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@smileycentral[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@smileycentral[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@smileycentral[4].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@tacoda[10].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@tacoda[11].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@toseeka[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@toseeka[3].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@tracking.gajmp[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@tracking.gajmp[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@whoclickme[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@whoclickme[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@www.ecomtracker[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@www.linktrack66[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@www.linktrack66[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\dee@www.tracklead[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@ad.zanox[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@ads.undertone[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@at.atwola[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@atwola[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@azjmp[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@beautyencounter[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@burstbeacon[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@burstnet[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@cms.trafficmp[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@content.yieldmanager[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@doubleclick[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@findquest[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@hypertracker[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@imrworldwide[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@interclick[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@invitemedia[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@login.tracking101[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@lynxtrack[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@media6degrees[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@revsci[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@ru4[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@smileycentral[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@socialmedia[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@specificmedia[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@tracking.admarketplace[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@tracking.gajmp[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@whoclickme[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.beautyencounter[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.burstbeacon[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.burstnet[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.ecomtracker[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.linktrack66[2].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.socialtrack[1].txt
C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Cookies\Low\dee@www.tracklead[2].txt

and as for the anti-virus, she's running avast

#4 Sashacat

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Posted 15 February 2010 - 05:12 PM

Your Malwarebytes' Anti-malware and SUPERAntiSpyware logs show that infections were found/fixed.

Did you temporarily disable unnecessary startup items?
Is your mom's laptop running any faster now?

Did you turn off System Restore (to delete all restore points) ?

Did Avast find/fix any infections?

Have you scanned again with Malwarebytes' Anti-malware and SUPERAntiSpyware?
Did you get "clean" (zero infections) results with both ?

Is your problem resolved, or are you still experiencing symptoms?

Please advise.
If we don't change the direction we are going,
We are likely to end up where we are headed.




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