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Google Virus and Bad image popups


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11 replies to this topic

#1 Qbrown53

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Posted 13 February 2010 - 10:24 AM

Hello,

For the Google virus, whenever i go to google and i want to search something, when i click on a link it will take me to another site(mostly an ad type site). It does this everytime, i have tried on other search sites as well but i end up getting the same result.

For the Bad image part, whenever i click on a program it will come up as "The application or DLL C:\WINDOWS\system32\*****.dll is not a valid windows image. Please check this against your installation diskette." It does this for everything that i click on.

Please help and thanks in advance.

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#2 Qbrown53

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Posted 13 February 2010 - 02:02 PM

Ok, not to bump or anything but this is an emergency. I been needing help and yet no one has even posted.

#3 JohnWho

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Posted 13 February 2010 - 06:55 PM

Hang in there, someone should get to you soon.

Meanwhile, you might read some of the other threads regarding folks with Google virus problems.


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but I'm not sure you realize that what you heard is not what I meant!


#4 boopme

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Posted 13 February 2010 - 11:57 PM

Hello , Usually this means you got the wrong version of the dll installed,but as you have it for everything it may be maleare at first.

Let's see if you can run MBAM.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Edited by boopme, 14 February 2010 - 12:02 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Qbrown53

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Posted 14 February 2010 - 12:28 PM

MBAM did not work at all trying to install. So many errors came up because it was trying to rename it. I kept pressing ignore and then it installed the rest but with continuous errors saying it couldn't rename such and such. Also, i looked click on the .exe file after and it was trying to find the .exe file. I couldn't find it myself it the installation directory i installed it in.

Edited by Qbrown53, 14 February 2010 - 12:33 PM.


#6 boopme

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Posted 14 February 2010 - 05:15 PM

Ok this should work and after it you should be able to run MBAM.


RKill....


Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs or you reboot along the way as the malware programs will start again.



Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Now run MBAM
Please ask any needed questions,post ALL logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Qbrown53

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Posted 15 February 2010 - 11:23 AM

Ok so i got rid of the google virus! Thanks so much

Here's the log:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/15/2010 at 08:19 AM

Application Version : 4.33.1000

Core Rules Database Version : 4446
Trace Rules Database Version: 1978

Scan type : Complete Scan
Total Scan Time : 09:06:58

Memory items scanned : 248
Memory threats detected : 1
Registry items scanned : 7846
Registry threats detected : 0
File items scanned : 206649
File threats detected : 6

Adware.Vundo/Variant-[Fixed]
C:\WINDOWS\SYSTEM32\TEROZEPU.DLL
C:\WINDOWS\SYSTEM32\TEROZEPU.DLL

Adware.Vundo Variant
C:\DOCUMENTS AND SETTINGS\HELPASSISTANT\DESKTOP\PSP\USB2PSP\USBHOST\USBHOSTFS_PC.EXE
C:\WINDOWS\SYSTEM32\JISOPISI.DLL

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@2o7[2].txt

Adware.Vundo/Variant-LockDown
C:\WINDOWS\SYSTEM32\MORUGAWE.DLL

Adware.Vundo/Variant-EC
C:\WINDOWS\SYSTEM32\ZITAKIHU.DLL


How ever i am still having trouble with the Bad Image popus and still cannot seem to get rid of them. Also Mbam will still not run. I did everything you told me to in the exact order

#8 boopme

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Posted 15 February 2010 - 11:57 AM

If you rebooted you will need to run RKill again then MBAM.

OR
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.


EDIT: the Bad Image is still for all Dlll's or is it specific?

Edited by boopme, 15 February 2010 - 12:30 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Qbrown53

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Posted 15 February 2010 - 01:57 PM

Ok see what's going on with MBAM is that when it's installing the first error that comes up is this:
"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe

An error occured while trying to rename a file in the destination directory:
Move File Failed; code 5.
Access is Denied."

That comes up for every file it's trying to install for the program. "unins000.exe" was just the first one it was trying to install. I kept pressing ignore to all of them but it didn't work after so i removed it and tried everything again like you guys told me to(including Mbam-clean).


The Bad image is for all DLL's.

#10 boopme

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Posted 15 February 2010 - 04:45 PM

Uggh ! this thing 's got it's hooks in you.. Let's see if we can do this..
You will need to Download and Run DDS which will create a Pseudo HJT Report as part of its log..
If for some reason you cannot perform a step, move on to the next.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Qbrown53

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Posted 15 February 2010 - 07:02 PM

Ok so it went fine and i made a new topic and everything and posted the DDS log in the section that you gave me.

#12 Orange Blossom

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Posted 16 February 2010 - 08:15 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/296074/bad-image-popups/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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