Posted 12 February 2010 - 02:38 PM
I was working on my mom's computer, but I have come across something that I have no idea how to fix. First of all, it said that Windows Update had never installed any updates on the computer and that there was 62 updates that needed to be installed. I ran Windows Update and did the reboot, but when it booted back up it was back to saying that it had never performed any updates. I decided to get back to that issue at a later time. There was a long list of programs installed on the computer that was no longer needed, so I went ahead and uninstalled them. Again, it said that a reboot would be needed. I rebooted the computer and the Windows update thing popped up again. When it booted back up not only did the updates still not install, but the programs that I had uninstalled were back on the computer! This happened two or three times. Out of curiosity I deleted some of the desktop icons and replaced the desktop background and rebooted the computer. As I expected they were all back when it booted back up. It's almost like it's restoring itself to an earlier time every time the computer reboots. If anyone could give some input on how to fix this it would be greatly appreciated.