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trojan/spyware/malware removal - new thread


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2 replies to this topic

#1 Lorze

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Posted 12 February 2010 - 12:52 PM

Previous topic that was closed located here: http://www.bleepingcomputer.com/forums/t/293047/dns-changer-trojan/ This topic in response to the instructions in that topic. ~ OB

Hi there,

Thanks so much for your advice, sorry it took me so long to do it, I'm a teacher so always so busy. Below is a copy of the log you requested in step 2 after combofix scan had run. i have not completed step 2 yet but will do this straight away after this.

Thanks again smile.gif

ComboFix 10-02-11.04 - Laura 12/02/2010 16:51:29.2.1 - x86
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6002.2.1252.44.1033.18.1015.275 [GMT 0:00]
Running from: c:\users\Laura\Desktop\quackduck.exe
AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-01-12 to 2010-02-12 )))))))))))))))))))))))))))))))
.

2010-02-12 17:08 . 2010-02-12 17:09 -------- d-----w- c:\users\Laura\AppData\Local\temp
2010-02-12 17:08 . 2010-02-12 17:08 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-02-12 17:08 . 2010-02-12 17:08 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-02-12 11:43 . 2010-02-12 11:43 -------- d-----w- c:\programdata\SITEguard
2010-02-12 11:40 . 2010-02-12 11:40 -------- d-----w- c:\program files\STOPzilla!
2010-02-12 11:40 . 2010-02-12 11:40 -------- d-----w- c:\program files\Common Files\iS3
2010-02-12 11:40 . 2010-02-12 17:09 -------- d-----w- c:\programdata\STOPzilla!
2010-02-04 11:21 . 2010-02-04 11:21 17408 ----a-r- c:\windows\system32\SZIO5.dll
2010-02-04 11:19 . 2010-02-04 11:19 442368 ----a-r- c:\windows\system32\SZBase5.dll
2010-02-04 11:18 . 2010-02-04 11:18 540672 ----a-r- c:\windows\system32\SZComp5.dll
2010-01-31 18:42 . 2010-01-31 18:43 -------- d-----w- c:\windows\system32\ca-ES
2010-01-31 18:42 . 2010-01-31 18:43 -------- d-----w- c:\windows\system32\eu-ES
2010-01-31 18:42 . 2010-01-31 18:43 -------- d-----w- c:\windows\system32\vi-VN
2010-01-27 10:19 . 2010-01-27 10:19 167312 ----a-r- c:\windows\system32\drivers\SZKGFS.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-12 17:09 . 2010-02-12 16:50 912 ----a-w- c:\windows\system32\drivers\kgpfr2.cfg
2010-02-12 16:52 . 2010-02-12 16:30 1264 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2010-02-12 16:28 . 2010-02-12 16:28 4096 ----a-w- c:\windows\system32\09339.tmp
2010-02-12 16:20 . 2008-02-10 20:03 -------- d-----w- c:\users\Laura\AppData\Roaming\Skype
2010-02-12 16:03 . 2008-02-10 20:05 -------- d-----w- c:\users\Laura\AppData\Roaming\skypePM
2010-02-12 10:44 . 2009-03-04 18:57 -------- d-----w- c:\programdata\Google Updater
2010-02-01 11:32 . 2008-11-30 23:58 90 ----a-w- c:\users\Laura\AppData\Local\ieauxsoj.bat
2010-01-31 18:43 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Sidebar
2010-01-31 18:43 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Calendar
2010-01-31 18:43 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-01-31 18:43 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Journal
2010-01-31 18:43 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Collaboration
2010-01-31 18:43 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Photo Gallery
2010-01-31 18:43 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Defender
2010-01-31 18:42 . 2006-11-02 10:25 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-01-31 18:39 . 2010-01-31 18:39 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2009-12-21 05:21 . 2007-10-10 21:52 -------- d-----w- c:\program files\Google
2009-12-10 16:11 . 2009-12-10 16:11 126976 ----a-r- c:\windows\system32\IS3HTUI5.dll
2009-12-10 16:11 . 2009-12-10 16:11 393216 ----a-r- c:\windows\system32\IS3DBA5.dll
2009-12-10 16:09 . 2009-12-10 16:09 385024 ----a-r- c:\windows\system32\IS3UI5.dll
2009-12-10 16:09 . 2009-12-10 16:09 61440 ----a-r- c:\windows\system32\IS3Hks5.dll
2009-12-10 16:08 . 2009-12-10 16:08 23040 ----a-r- c:\windows\system32\IS3XDat5.dll
2009-12-10 16:06 . 2009-12-10 16:06 225280 ----a-r- c:\windows\system32\IS3Win325.dll
2009-12-10 16:06 . 2009-12-10 16:06 94208 ----a-r- c:\windows\system32\IS3Inet5.dll
2009-12-10 16:05 . 2009-12-10 16:05 94208 ----a-r- c:\windows\system32\IS3Svc5.dll
2009-12-10 16:02 . 2009-12-10 16:02 729088 ----a-r- c:\windows\system32\IS3Base5.dll
2009-12-07 16:59 . 2009-12-07 16:59 61328 ----a-r- c:\windows\system32\drivers\SZKG.sys
2009-12-07 16:59 . 2009-12-07 16:59 61328 ----a-r- c:\windows\system32\drivers\is3srv.sys
2009-12-07 05:42 . 2009-12-07 05:42 784136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2009-11-21 06:40 . 2009-12-09 06:28 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34 . 2009-12-09 06:28 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-11-21 06:34 . 2009-12-09 06:28 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-11-21 04:59 . 2009-12-09 06:28 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2007-10-24 18:03 . 2007-10-24 18:03 60526 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2007-10-24 18:03 . 2007-10-24 18:03 49256 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2007-10-24 18:03 . 2007-10-24 18:03 166000 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
2009-02-13 08:49 . 2009-08-26 10:13 168371 --sha-r- c:\windows\System32\tspvstis.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2007-05-21 433840]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-23 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-04-04 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-04-04 154392]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-04-04 133912]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-13 861744]
"Toshiba Registration"="c:\program files\Toshiba\Registration\ToshibaRegistration.exe" [2007-05-04 571024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

c:\users\Laura\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(cool.gif:e9,8a,be,50,a6,a2,ca,01

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-416064961-530299833-3604399670-1000]
"EnableNotificationsRef"=dword:00000001

R0 szkg5;szkg5;c:\windows\System32\drivers\SZKG.sys [07/12/2009 16:59 61328]
R0 szkgfs;szkgfs;c:\windows\System32\drivers\SZKGFS.sys [27/01/2010 10:19 167312]
R2 dldo_device;dldo_device;c:\windows\system32\dldocoms.exe -service --> c:\windows\system32\dldocoms.exe -service [?]
S0 is3srv;is3srv;c:\windows\System32\drivers\is3srv.sys [07/12/2009 16:59 61328]
S2 gupdate1c99cfb418d9ae4;Google Update Service (gupdate1c99cfb418d9ae4);c:\program files\Google\Update\GoogleUpdate.exe [04/03/2009 18:58 133104]
S2 ohihmizfe;Manager System;c:\windows\system32\svchost.exe -k netsvcs [14/06/2008 17:23 21504]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
ohihmizfe
.
Contents of the 'Scheduled Tasks' folder

2010-02-12 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-10-10 18:57]

2010-02-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-04 18:58]

2010-02-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-04 18:58]

2010-02-12 c:\windows\Tasks\User_Feed_Synchronization-{63BEB1E6-A1CF-4DA7-B640-53B3BC2EC53F}.job
- c:\windows\system32\msfeedssync.exe [2009-12-09 04:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm301YYGB
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {{76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4
IE: {{8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redire...1&site=home
FF - ProfilePath - c:\users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\lpg7xg75.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\lpg7xg75.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar.dll
FF - component: c:\users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\lpg7xg75.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\metrics.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-12 17:09
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i??????":)QO??X?j???j???j???j?

scanning hidden files ...


c:\windows\TEMP\TMP0000005D41C668A39D894563 524288 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ohihmizfe]
"ServiceDll"="c:\windows\system32\tspvstis.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-02-12 17:18:41
ComboFix-quarantined-files.txt 2010-02-12 17:18
ComboFix2.txt 2010-02-01 12:37

Pre-Run: 12,253,003,776 bytes free
Post-Run: 12,273,348,608 bytes free

- - End Of File - - 7602F943DDA018C9DA6C0D316D229A4A

Edited by Orange Blossom, 12 February 2010 - 10:10 PM.


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#2 Blind Faith

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Posted 18 February 2010 - 12:39 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 schrauber

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Posted 23 February 2010 - 04:06 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
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