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WinXP Home w/SP3 - MSIE7 shuts down, no ping


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#1 NW7US

NW7US

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Posted 12 February 2010 - 12:39 PM

Hello.

This computer is a Windows XP Home Edition with Service Pack 3. It did not have any internet access, and had "fake" antivirus alerts. I had to go into safe mode in order to install MalwareBytes. Running MalwareBytes caught nothing. I then took the hard drive to another computer and slaved it - ran Avira against it and caught:

TR/Crypt.ZPACK>Gen
TR/FraudPack.akge

I then was able to move that drive back to the original computer and boot - now I could install MalwareBytes and Avira - but there is no Internet - I can ping my local router, and I have DNS, but NOTHING beyond the router. All other computers have access to any Internet site, ping, etc. When I try to load MSIE7 (that's what is installed) - it gives an instruction error (a memory overwrite error) and quickly closes down. I've installed an alternative LAN port using USB LAN interface, but still no Internet - (thinking that perhaps the internal LAN port was defective).

I was able to update Avira with the definitions file from CD - ran it in normal mode - no infections found. I could not update MalwareBytes (can't find a definition file to download) - but I do have the most recent version installed. Ran it in normal mode - no infections found. I then installed SuperAntispyware - and installed definitions - and it found nothing, too.

I need some help.

Thank you

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#2 NW7US

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Posted 15 February 2010 - 08:53 PM

Have I posted this query in the right forum area? Have I included enough information? I surely hope that someone will be able to assist me in fixing this computer. I appreciate the help... thanks.




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