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Probable Infection affecting Safe Mode and insanely slow desktop


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#1 badgermaniac

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Posted 12 February 2010 - 12:29 PM

Last week, I was hit with what appeared to be a virus. It basically locked up my computer and forced a reboot. When I rebooted, it did not help. My desktop would open, but would not respond to normal commands. When I tried to boot into Safe Mode, I got the BSOD with the 050 message.

Eventually, I decided to wait out the normal login. I got into some of my normal malware prevention apps (Malwarebytes I believe) and it cleaned out a couple of what I thought were minor bugs. The system returned to normal speed and I thought I was good to go.

A few days later, I came home and found a different BSOD. It appeared that this was related to the latest Microsoft security patch auto-update. It prevented any type of login. After digging around, I found that many XP users were crippled by the same patch update. I rebooted from my XP DVD and removed the guilty patches.

This allowed me to login, but once again, I am back to square one...hanging desktop...BSOD with the 050 message in Safe Mode.

So, it appears I never got rid of the original virus and this is a continuing problem? I even wondered if the second problem with the security patch somehow contributed.

Anyway, I cannot post things like a hijackthis log since I can't get into anything. I let mey desktop just sit for about an hour last night, trying to reopen Malwarebytes, but I just couldn't get in. I will try again tonight when I am at home., as that seemed to help last time.

My two questions then are this:

1. Even if that works, how do I know that the nasty bug is gone and won't reappear again, as it appears to have done this time?

2. If the desktop just perpetually hangs, how do I attack this problem.

I am having a devll of a time trying to get help on any forum, so any help would be appreciated.

The killer for me is that I just purchased an external HD to backup all my files, and this hit mere hours before I was able to actually make the backups (so needless to say, I am worried).

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#2 noisome

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Posted 12 February 2010 - 03:30 PM

The problem could be infected files, corrupted OS files, or it could be a hardware failure. Either way it you may want to reinstall the OS for many reasons. However this is not your major concern.

I suggest, if you can, burn a CD with an free OS like Ubuntu or use Unetbootin to make a bootable USB key for Ubuntu. With this, you boot to the CD or USB key and should gain access to your Windows install and back up all the files you need from Windows to your external HD that you just bought.

With Ubuntu as well, you should be able to install, temporarily, ClamAV to scan your files to check for viruses and such, so you don't get into a OS-re-installation cycling session with your backed up infected files.

This would be the safest suggestion I believe. Once you're done, reinstall Windows with your DVD or whatever you have and then if you still have problems, then its a hardware issue.

Edited by noisome, 12 February 2010 - 03:32 PM.


#3 badgermaniac

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Posted 12 February 2010 - 11:14 PM

The problem could be infected files, corrupted OS files, or it could be a hardware failure. Either way it you may want to reinstall the OS for many reasons. However this is not your major concern.

I suggest, if you can, burn a CD with an free OS like Ubuntu or use Unetbootin to make a bootable USB key for Ubuntu. With this, you boot to the CD or USB key and should gain access to your Windows install and back up all the files you need from Windows to your external HD that you just bought.

With Ubuntu as well, you should be able to install, temporarily, ClamAV to scan your files to check for viruses and such, so you don't get into a OS-re-installation cycling session with your backed up infected files.

This would be the safest suggestion I believe. Once you're done, reinstall Windows with your DVD or whatever you have and then if you still have problems, then its a hardware issue.


Thanks for the response. I am not a techie so I am not familiar with what a bootable USB key is. I presume that it is similar to booting from the XP DVD that I used to boot from in order to clean the bad patch from my system?

#4 noisome

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Posted 13 February 2010 - 09:21 PM

Yes it is very similar. A bootable USB key is just a USB key (aka thumb drive, jump drive) that boots like a floppy disk or CD.

#5 badgermaniac

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Posted 14 February 2010 - 11:52 AM

I am ready to freak out here. I am still in the process of trying to get this other issue fixed, and now I have the Google redirect virus (even though I have been running anti-spyware stuff repeatedly the last week).

Does Norton actually CATCH anything? This is my 3rd virus this week, and that is not including my issue with the MS security patch.

I haven't downloaded porn, gone to any PtP file sharing sites, or any of the normal "virus sources".




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