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Blue screen of death, no safe mode, cannot boot from cd


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#1 karly1

karly1

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Posted 12 February 2010 - 10:53 AM

Hi there,
I am hoping someone can help me with the BSOD. Happened last night.

Computer is Dell 9100.

I cannot enter into safe mode, have run system diagnostics for problems with blue screen - all pass. Run system diagnostics for hard drive - all pass. Cannot boot from CD upon restart.

Changed boot sequence to CDrom first, Hard drive second. This will boot up the CD and allow me to do a system recovery/repair. When I hit "R" to repair, it says there is no hard drive. SO WEIRD!

I can get into Dell Recovery using CNTRL and F11, but that will wipe my hard drive.

Anyone have any ideas about what could be going on? I am trying to preserve the hard drive.

PLEASE HELP!!! Thank you very very much :thumbsup:
Karly

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#2 hamluis

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Posted 12 February 2010 - 11:44 AM

What is the first line of the BSOD...up to the point where the parenthesis starts?

Louis




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