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Screen flickers then just goes to black screen and crashes


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#1 rodavlas

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Posted 12 February 2010 - 04:53 AM

So, I bought a computer from Walmart and I have installed a new PSU and a Graphics card (I still have an in-store warranty btw.) but for some weird reason, every time I just watch a youtube video / play a game on my computer, it just flickers then it crashes.

I've already tried deleting the drivers using drive sweeper at Safe Mode and reinstalled it but it still wouldn't do the trick. I haven't tried roll backing the drivers yet so it may be an option. Or it could be that the motherboard can't take the graphics card but I do not know of that one yet.

This is what I've got. (copied using Belarc Advisor)

Operating System:
Windows 7 Home Premium (x64) (build 7600)
Install Language: English (United States)
System Locale: English (United States)

System Model:
eMachines ET1331G
System Serial Number: PTNBA020019520095C2700
Enclosure Type: Desktop

Processor:
2.70 gigahertz AMD Athlon II X2 235e
No memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

Motherboard:
Board: eMachines MCP61PM-GM
Bus Clock: 200 megahertz
BIOS: AMI P01-A1 09/15/2009

Hard Drives:
737.16 Gigabytes Usable Hard Drive Capacity
666.36 Gigabytes Hard Drive Free Space
HL-DT-ST DVDRAM GH41N SCSI CdRom Device [CD-ROM drive]
Generic- Compact Flash USB Device [Hard drive] -- drive 1
Generic- MS/MS-Pro/HG USB Device [Hard drive] -- drive 4
Generic- SD/MMC USB Device [Hard drive] -- drive 3
Generic- SD/MMC/MS/MSPRO USB Device [Hard drive] -- drive 5
Generic- SM/xD-Picture USB Device [Hard drive] -- drive 2
ST375052 8AS SCSI Disk Device (750.15 GB) -- drive 0, s/n 6VP2G4XV, SMART Status: Healthy

Memory:
6144 Megabytes Usable Installed Memory

Graphics:
CrossfireX ATI Radeon 5570

Power Supply
Antec 750 W

so yeah. Thanks, you guys rock!

edit: sorry for making two topics. It's because when I tried to Post New Topic at Windows 7, it just crashed for some weird reason. And I'm not sure where to post this problem.

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#2 hamluis

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Posted 12 February 2010 - 05:05 PM

Did you disable the onboard graphics...in the BIOS?

Louis

#3 rodavlas

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Posted 13 February 2010 - 02:54 AM

When I restarted this comp after seeing your reply, I went to the BIOS and it's the Integrated Peripherals correct? Because that's the only place I could see where the graphics are.

Anyway, to answer the question: yes it was already disabled. To be more precise, it's in gray color.

#4 MrBruce1959

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Posted 13 February 2010 - 03:36 AM

I would take it this is the video card you installed correct?
Graphics:
CrossfireX ATI Radeon 5570

If so, can you please tell me a little about the on-board video processor?
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#5 rodavlas

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Posted 14 February 2010 - 02:19 PM

hmm?

how do I look that up?

oh, if you mean the one from the box itself then it's the nVidia GeForce 6150SE Integrated. I believe the first time I tried it, it was only 16 MB or something.

#6 hamluis

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Posted 14 February 2010 - 03:40 PM

System Specs

Since you have onboard video...it should be rather easy to see where the problem lies.

Louis

#7 MrBruce1959

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Posted 14 February 2010 - 03:52 PM

hmm?

how do I look that up?

oh, if you mean the one from the box itself then it's the nVidia GeForce 6150SE Integrated. I believe the first time I tried it, it was only 16 MB or something.


Yes, that was the answer I was looking for. Thank you.
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#8 MrBruce1959

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Posted 14 February 2010 - 03:55 PM

System Specs

Since you have onboard video...it should be rather easy to see where the problem lies.

Louis


Thanks hamluis for that link!

Nice machine for the price quoted at bottom of the page. :thumbsup:
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#9 MrBruce1959

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Posted 14 February 2010 - 04:15 PM

I just checked out Nvidia's web site for the specs on your intergrated Nvidia GeForce 6150SE video processor @

http://www.nvidia.com/object/mobo_gpu_tech_specs.html

I see that it does not support Direct X 10.0 or higher and it lacks support for a lot of other video features.

Best thing to do is find a way to disable that on-board video processor and give full control to the CrossfireX ATI Radeon 5570 add-on card. Also see if you can get updated drivers from their web site

at http://www.amd.com/us/Pages/AMDHomePage.aspx

By the way ATI and AMD have merged so the link above is correct.

I also realise you said earlier (QUOTE: I went to the BIOS and it's the Integrated Peripherals correct? Because that's the only place I could see where the graphics are.

Anyway, to answer the question: yes it was already disabled. To be more precise, it's in gray color.)

I would therefore say the onboard video is disabled, however, one way to find out is by attaching another monitor to the onboard video port and see if it is still active or not.
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#10 rodavlas

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Posted 15 February 2010 - 01:48 PM

welp... it's disabled since the on board one doesn't power up or anything.

and yeah... checked at the drivers and it's the latest one that they've got...

guess I should just wait for the patch? hmmm...

#11 hamluis

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Posted 15 February 2010 - 02:21 PM

I would also enable the onboard video...just to see if the onboard works (temporarily remove the physical card).

If not, you have a bigger problem.

Louis

#12 rodavlas

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Posted 16 February 2010 - 06:22 PM

oh that, there's no problem on that one... already tried that one before

#13 rodavlas

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Posted 17 February 2010 - 04:10 PM

sorry for double post

apparently, I'm not alone

http://www.tomshardware.com/news/ATI-Radeo...Crash,9529.html

http://www.tomshardware.com/news/ATI-Grey-...-5870,9549.html

#14 hamluis

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Posted 17 February 2010 - 07:57 PM

RMA time?

I'd also mention the known problem during the RMA discussion.

Louis

#15 rodavlas

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Posted 26 February 2010 - 03:08 PM

hmm.. looks like I inadvertently solved my problem...

just had to wait for the patch to come out... lol...




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