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Laptop infected


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#1 bigredputer

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Posted 11 February 2010 - 10:59 PM

I hope somebody can help me. I have dell laptop running xp. last night a virus or malware took over while I was on the internet. Now I cannot open avg or click on any icon. Going to the control panel does no good either and this is what it says each time. "
(red X) This file does not have a program associated with it for performing this action. Create an association in the Folder Options controls panel."

It is almost useless so i neeed some help getting back to normal. Whats the next step?

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#2 boopme

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Posted 12 February 2010 - 12:30 AM

Hello you will most likely need to run these from a CD or flash Drive.
Copy these to it and run it off the device.

RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware

, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you

should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from
    here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bigredputer

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Posted 12 February 2010 - 03:58 PM

Thank you very much for the help! I guess I know what I am doing this weekend. After I make some head way, I will post the results.

#4 boopme

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Posted 12 February 2010 - 04:04 PM

Yes please post the logs and update on how it's running. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bigredputer

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Posted 13 February 2010 - 06:24 PM

Okay, That was a lot of time and effort for a virus! I hope I did it right but one I want to mention first is I could not get sas to run while in safe mode. So I ran in normal mode. I am up to the point of running the complete scan and posting log. When I ran the first scan it found quite a few things. I have posted the latest scan log. Next step is to run MBAM.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/13/2010 at 05:04 PM

Application Version : 4.33.1000

Core Rules Database Version : 4583
Trace Rules Database Version: 2395

Scan type : Complete Scan
Total Scan Time : 00:29:32

Memory items scanned : 271
Memory threats detected : 5
Registry items scanned : 5531
Registry threats detected : 10
File items scanned : 34126
File threats detected : 5

Adware.Vundo/Variant-[Fixed]
C:\WINDOWS\SYSTEM32\JEMITAWA.DLL
C:\WINDOWS\SYSTEM32\JEMITAWA.DLL

Adware.Vundo/Variant-Senorita
C:\WINDOWS\SYSTEM32\YALENIMO.DLL
C:\WINDOWS\SYSTEM32\YALENIMO.DLL
C:\WINDOWS\SYSTEM32\PIDOKOBO.DLL
C:\WINDOWS\SYSTEM32\PIDOKOBO.DLL
C:\WINDOWS\SYSTEM32\HOHIRISI.DLL
C:\WINDOWS\SYSTEM32\HOHIRISI.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler#{6d0691be-70bb-444c-9487-811f7c0b847c}
HKCR\CLSID\{6D0691BE-70BB-444C-9487-811F7C0B847C}
HKCR\CLSID\{6d0691be-70bb-444c-9487-811f7c0b847c}\InprocServer32
HKCR\CLSID\{6d0691be-70bb-444c-9487-811f7c0b847c}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler#{8f2912a3-2b49-4edb-b9b7-369e28370487}
HKCR\CLSID\{8F2912A3-2B49-4EDB-B9B7-369E28370487}
HKCR\CLSID\{8f2912a3-2b49-4edb-b9b7-369e28370487}\InprocServer32
HKCR\CLSID\{8f2912a3-2b49-4edb-b9b7-369e28370487}\InprocServer32#ThreadingModel
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad#fegogegir
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad#tohebehaf

Adware.Vundo/Variant-EC
C:\WINDOWS\SYSTEM32\VAJAFETI.DLL
C:\WINDOWS\SYSTEM32\VAJAFETI.DLL

#6 bigredputer

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Posted 13 February 2010 - 06:50 PM

one other thing i forgot to mention. When I reboot i get an error message. The windows box box up and says:
Rundll
Error loading c:\windows\system32\hohirisi.dll
the specified module could not be found.


I click okay and move on. Whats this mean exactly? Some file has been deleted?

One other note. When i try to run mbam (zztoy.exe) it gives me the no internet connection error message. How do I run this? I went to the website directly and the same thing happens when I try to download from net.

#7 boopme

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Posted 13 February 2010 - 10:28 PM

Hello, for the connectivity Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."

OR ..Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process..

OR try copy/paste thiss directly into the address bar

http://fileforum.betanews.com/sendfile/118.../mbam-setup.exe



Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message. {hohirisi.dll}
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 bigredputer

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Posted 13 February 2010 - 10:42 PM

i should have run the mbam before I posted last. I did get the mbam to run and after it was all done (9infections) the computer seems to be booting properly without error messages. i will keep an eye on it and it anything else comes up I will repost. I guess we can consider this a done deal. Thanks a million for everybodys help.

I do have a question about some of the things I loaded during this. Do I need to delete anything from the desktop or other locations? Programs I am wondering about are AtF, Mbam. I currently have avg running on here. Can I also use the superspy program?

Edited by bigredputer, 13 February 2010 - 10:43 PM.


#9 boopme

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Posted 13 February 2010 - 11:09 PM

Hello, please post the MBAM log so I can be sure there is nothing that may come back.

Yes keep All 3. They are safe to use with your setup. Update first and scan weekly. Remember MBAm is better in Normal and SAS in safe. I like to run ATF is safe also. It removes junk files and thus reduces scan times.

I stole this off our resident malware guru,quietman7
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 bigredputer

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Posted 14 February 2010 - 12:01 PM

That is a lot of great info. And yes I think this all started when the kids went to some gaming site. Needless to say that site is not allowed anymore. I will post the mbam log now.

Malwarebytes' Anti-Malware 1.44
Database version: 3736
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/13/2010 8:41:38 PM
mbam-log-2010-02-13 (20-41-38).txt

Scan type: Quick Scan
Objects scanned: 137564
Time elapsed: 5 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AdbUpd (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADBUPD (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\loyojufos (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\suhahebu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Your PC Protector.lnk (Rogue.PcProtector) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\serauth1.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\serauth2.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#11 boopme

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Posted 14 February 2010 - 04:59 PM

That it is . Prevention is always best. new bad stuff is being written everyday so always be updated on your applications and OS.. Btw what version of Adode Flash and Reader and Java are on here?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java and Adobe applications are installed and their version. (Highlight the program to see this). You may not have any and that is OK too.

Edited by boopme, 14 February 2010 - 04:59 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 bigredputer

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Posted 14 February 2010 - 09:44 PM

Adobe flash player 10 active X
version 10.0.42.34

Adobe Reader 8.1.2

Adobe Shockwave Player
11.5.6.606

Java6 update 18

#13 boopme

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Posted 14 February 2010 - 10:37 PM

OK, thanks.. Wanted to be sure they were up to date as older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Looks good here. Thanks for coming by... :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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