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when starting my computer


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#1 shooting4starz

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Posted 11 February 2010 - 04:47 PM

Every time i turn on my computer i get a blue screen with different messages....for example:

A problem has been detected and windows has been shut down to prevent damage to your computer

BAD_SYSTEM_CONFIG_INFO

(there are code numbers that are there aswell that say)


Technical Information

***STOP:0x00000074(0x00000003,0x00000002,0x80087000,0xc000014c)


i am not sure why this keeps happening but the message that appears isnt always the same as this one. i would like to know if anyone knows why this has started happening and possible a solution to fix the issue. thnx :thumbsup:

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#2 Budapest

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Posted 11 February 2010 - 05:32 PM

It is possible that one of the latest Microsoft updates (KB977165) caused this problem.

You can "remove" this update using the procedure given here: http://windowsxp.mvps.org/spuninst.htm

After you remove the update your computer should boot into Windows again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 shooting4starz

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Posted 11 February 2010 - 06:56 PM

i feel totally illiterate to all this, so i appologize ... i did find the security update in my add and remove programs, would it fix it if i remove it right from there?

#4 Budapest

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Posted 11 February 2010 - 07:03 PM

I though from your first post that you could not boot into Windows at all?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 hamluis

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Posted 11 February 2010 - 07:07 PM

FWIW: http://support.microsoft.com/?kbid=326679&sd=RMVP.

Louis

#6 shooting4starz

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Posted 11 February 2010 - 07:13 PM

after pressing the power button over and over eventually i am able to get on but if the computer idles that screen returns

#7 Budapest

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Posted 11 February 2010 - 07:28 PM

The link that hamluis provided suggests that faulty RAM (memory) can be the cause of this problem.

You can test your RAM with this: http://www.memtest.org/
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 shooting4starz

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Posted 11 February 2010 - 07:36 PM

thanx i will give it a try




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