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Recent Windows Update installed Personal Security


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#1 McKelly

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Posted 11 February 2010 - 12:31 PM

Hi,

I just recently ran a windows update and noticed that a program called "Personal Security" was installed and I am unable to remove it. It's showing that threats have been detected and I need an activation key to remove them. I've never heard/seen this program before and wondering if it's harmful to my computer. Anyone have this problem? Thanks!

Kel

Edited by McKelly, 11 February 2010 - 12:32 PM.


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#2 boopme

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Posted 11 February 2010 - 12:38 PM

Hello and welcome. I am moving this from XP to the Am I Infected forum as you are. Where did you get the Windows Update from??

This is a rogue Security Application.PLease follow the instructions in our guide here,click >> Remove Personal Security (Uninstall Guide)

When done post the scan log and tell us how it's doing.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 McKelly

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Posted 11 February 2010 - 01:14 PM

I did the standard Windows Update through the control panel. I'm not entirely sure that is where it came from, but it was the first thing I noticed after my system rebooted, so I made the assumption that it was a result of the update.

I'm going to follow the uninstall guide here in a bit and will let you know how it turns out. Thanks so much! :thumbsup:

#4 boopme

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Posted 11 February 2010 - 01:19 PM

Ok, you must have had it your system already as the Microsoft site is clean... But OK will check back,
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 McKelly

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Posted 12 February 2010 - 04:40 PM

I ran Malware Bytes and everything seems to have been removed successfully. Thank you so much for your help! :thumbsup:

Here's a copy of the scan log. What is it that I would be looking for with this information, other than it showing the completion?

Malwarebytes' Anti-Malware 1.44

Database version: 3730

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702



2/12/2010 2:45:58 PM

mbam-log-2010-02-12 (14-45-58).txt



Scan type: Full Scan (C:\|)

Objects scanned: 554737

Time elapsed: 52 minute(s), 32 second(s)



Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 5

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 3

Files Infected: 11



Memory Processes Infected:

(No malicious items detected)



Memory Modules Infected:

(No malicious items detected)



Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a93c934-025b-4c3a-b38e-9654a7003239} (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6f282b65-56bf-4bd1-a8b2-a4449a05863d} (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PersonalSec (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.



Registry Values Infected:

(No malicious items detected)



Registry Data Items Infected:

(No malicious items detected)



Folders Infected:

C:\Program Files\PersonalSec (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Program Files\Common Files\PersonalSecUninstall (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.



Files Infected:

C:\Program Files\PersonalSec\psecurity.exe (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Computer Scan.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Help.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Personal Security.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Registration.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Security Center.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Settings.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalSec\Update.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Program Files\Common Files\PersonalSecUninstall\Uninstall.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\deanna.smith\Desktop\Personal Security.lnk (Rogue.PSecurity) -> Quarantined and deleted successfully.

C:\Documents and Settings\deanna.smith\Application Data\Microsoft\Internet Explorer\Quick Launch\PersonalSec.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

#6 boopme

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Posted 13 February 2010 - 12:21 PM

Very good. This is what MBAM calls it... (Rogue.PersonalSecurity)

Now as these may have allowed their friends in I would like to run these.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by boopme, 13 February 2010 - 12:31 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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