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can't turn off ipod


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10 replies to this topic

#1 aliboy66

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Posted 11 February 2010 - 04:48 AM

My daughter ipod stuck she can't turn it off can't access anything you have slide the arrow but its stuck not had it long?

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#2 ComputerWhizz7

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Posted 11 February 2010 - 05:10 AM

Take it back to the store.
I came, I saw, I conquered. - Julius Caeser

#3 xblindx

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Posted 11 February 2010 - 04:59 PM

My daughter ipod stuck she can't turn it off can't access anything you have slide the arrow but its stuck not had it long?


If its an iPod touch, hold down the HOME and POWER buttons until it resets itself, if that doesnt work, try connecting it to iTunes, and if THAT doesn't work, you can always enter DFU mode and restore it.

#4 JUICYboy

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Posted 17 February 2010 - 10:19 PM

If its the nano just let the battery die, it happens on mine most of the time especially if I am Repeating music

#5 chris toms

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Posted 28 February 2010 - 04:28 PM

Try pressing the go-back button and the off button at the same time.

#6 matt3

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Posted 28 February 2010 - 09:11 PM

Hold down the Menu and center button at the same time and then wait until the apple logo appears on the screen then let go of the buttons and wait for it to reset. It happens to mine atleast once a day.

#7 aliboy66

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Posted 04 March 2010 - 06:46 PM

Hi got it working again now it won't charge up on the computer it stops and starts so she can't download anything thought it was the ipod took it to apple they gave her a new one their costumer service is good but it still don't charge up right it she loses connection when on itunnes it flicks on and off,but when you charge the ipod through a plug socket it charges up ok, is it because my computers getting old? its 4 years old

#8 xblindx

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Posted 06 March 2010 - 10:37 AM

You might have a bad USB port. Try plugging it to a different USB port on your computer

#9 aliboy66

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Posted 07 March 2010 - 10:53 AM

Hi I've got 2 kids so got 2 ipods both doing the same thing rang up apple who have a excellent costumer service upgraded the drivers and he said it could be her itunes library might have a corrupt file she has got rid of some things working better but still not right it just stop synchronizing then comes back on not sure what next?

#10 xblindx

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Posted 08 March 2010 - 06:42 PM

Hi, just to clarify, what drivers did you update? iTunes having a corrupt file shouldn't prevent it from charging through your computer. To test this theory, try this:
Open iTunes and connect the iPod(s)
Under the tab on the left titled "(enter name here)'s iPod), uncheck the box that reads "Open iTunes when this iPod is connected" then click Apply/Ok
Now close iTunes and disconnect the iPod(s)
Open up task manager (ctrl + alt + delete) and find all files that have ipod or itunes in their name, such as iPodService.exe and iTunesHelper.exe. Highlight each entry and then click "end process"
After that, plug your iPod back into the computer
See if it charges now

#11 adrenalyn

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Posted 20 March 2010 - 11:17 AM

Have you tried hard resetting it?
  • Press the home and power button, together until it shuts off.





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