Posted 11 February 2010 - 02:27 AM
Hello, I've been using my new custom PC for about 6 months now, with zero operating system or hardware issues. But the other day, I reached an issue with my PC. I was playing Xbox 360 on another input of my monitor, and I had left my PC on just sitting at the desktop, as I often do...when all of the sudden I hear the audio for Windows logging off. I wondered why in the world the computer would log off by itself, as anyone would, so I switched back over to the PC input to find out what was going on.
When I switched back over the computer was at the black screen that has the choices to "Start Windows Normally," use the "Last Known Good Configuration," or start the computer in Safe Mode with the 3 Safe Mode choices.
I have 2 problems.
1) I can't use the keyboard's arrow keys (or any keys) at the black screen to choose how to restart the computer, so I must always wait 30 seconds for it to try to start normally. The keyboard comes on because of the lights, but the computer doesn't respond to it at the black screen. I've tried other USB ports and tried going into the BIOS's Integrated Peripherals area to change the settings of the keyboard (OS, or BIOS). Neither worked. This is frustrating because if I could figure out how to use the keyboard I could possibly get the computer running in Safe Mode and find out what the problem is.
2) When the countdown at the black screen completes, Windows proceeds to start up (blue bar going across in the bottom-middle of the screen) and then I get a BSOD and the computer restarts. I have not been able to get past this.
Sorry for the long post. I would greatly appreciate someone's response to this. I'm confident it's a simple problem and that my computer probably just needs a reformat, but if I could figure out how to fix this problem without having to reformat, that would be great.