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browsers load blank page, then page requested


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#1 jilt

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Posted 11 February 2010 - 01:51 AM

Hi there.
I recently had a trojan dnschanger on my laptop. I tried using malwarebytes program to remove it several times and then gave up and sent it in to get repaired at a shop in town. They told me there was no infection and sent it back to me. I reran the test and sure enough it was gone. but...

What had originally made me try using malwarebytes to scan ( avg, spybot s&d, and adaware did not find anything) was that my browser was acting strange. When I do a Google search and click on one of the results, it will load a blank page saying 'done' in the bottom corner, then after 5 seconds or so it will then load the page i wanted.

For instance, I click on "hxxp://en.kioskea.net/forum/affich-115088-using-web-browser-page-loads-but-screen-blank" search result and it puts this:

"hxxp://www.google.ca/url?sa=t&source=web&ct=res&cd=1&ved=0CAcQFjAA&url=http%3A%2F%2Fen.kioskea.net%2Fforum%2Faffich-115088-using-web-browser-page-loads-but-screen-blank&rct=j&q=browser+loads+blank+page+then+&ei=W6JzS6q_G8PgnAec2vmyCQ&usg=AFQjCNHiczGbtPYRraVBQ_7hGcgLE2f6LQ&as_acct=9dm612l7ldg&cr=s6ar6l7"

into the top bar and sits on the blank,'done' page for 5 or 10 secs then goes to the "hxxp://en.kioskea.net/forum/affich-115088-using-web-browser-page-loads-but-screen-blank" page after.

It is driving me crazy. This is doing it in firefox 3.5.7 and also in ie 8.0.7600.16385 - (i rarely use ie)


On a side note I cannot install a windows update anymore either - when I do it just sits on the loading screen after rebooting. I am running windows 7 and I am just about ready to do a complete drive wipe and reinstall if I cannot get this stuff fixed.

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#2 Romeo29

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Posted 11 February 2010 - 06:22 AM

Find out if you have bad DNS servers :
Click Start Menu, type cmd in the search box. When you see cmd.exe, right click on it and select Run as administrator
In the command prompt type, ipconfig /all
Then copy paste the DNS servers in your next reply.

You are using Canadian Google. try using the main Google site by typing http://www.google.com/webhp?hl=en in your web browser and then search through it.

#3 jilt

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Posted 11 February 2010 - 09:13 AM

Ok done here ya go.


Microsoft Windows [Version 6.1.7600]
Copyright 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Lortan-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1B-38-74-1B-E8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1E-4C-9B-C1-7B
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e9f3:841b:d8f5:592f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : February-11-10 7:08:27 AM
Lease Expires . . . . . . . . . . : February-12-10 7:08:26 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 218111564
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-C8-81-A8-00-1B-38-74-1B-E8

DNS Servers . . . . . . . . . . . : 216.234.161.25
216.194.64.160
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:4fa:3549:bd4a:2398(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::4fa:3549:bd4a:2398%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1708B836-4984-4B41-8B2D-145F967FF671}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {B3245E39-A60D-4C88-9498-F3A5343794B2}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2C2E51C2-F564-43C2-8CD6-AC4A05305617}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>


Used the other google, same result

Edited by jilt, 11 February 2010 - 09:14 AM.


#4 jilt

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Posted 11 February 2010 - 11:03 AM

Ok since the last post the computer installed an update from windows, would not reboot. I ended up having to re-install windows 7 upgrade and now it appears that my problem with it loading blank pages has been cured. I will test more to be sure.




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