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Very, very strange bug with IE


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1 reply to this topic

#1 Zmaz

Zmaz

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Posted 10 February 2010 - 04:46 PM

I can't point to anything I actually did as a potential cause, but sometime yesterday, a bug started occurring whereby every few minutes or so, a window pops up saying "Internet Explorer has stopped working." (Problem details below) I'll click "close the program" but the message reappears in a few minutes. The bizarre thing is, I don't use Internet Explorer! I looked in Task Manager immediately after I closed the message and could not find any instances of iexplore.exe, so it seems like something may be automatically starting the program. I've tried rebooting my system, but no luck.

Any ideas?

The full error message was:

Problem signature:
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 8.0.6001.18882
Application Timestamp: 4b3ed243
Fault Module Name: StackHash_933a
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 4b0d8400
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 933a
Additional Information 2: 5841fbe465424e2e30ba643c1ee05195
Additional Information 3: d696
Additional Information 4: 74345f70200604e027b6c9b15c076b34

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#2 Orange Blossom

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Posted 10 February 2010 - 09:39 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/294775/weird-ie-bug-hjt-log/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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