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Computer won't start


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#1 paranoid70

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Posted 10 February 2010 - 02:12 PM

HP Computer (circa 2005) running Win XP.

Last night the computer took much longer than usual to turn off. Windows indicated that it was 'updating' files.

Now the computer will not go into Windows, we get the following message: "We apologize for the inconvenience but Windows did not start successfully." and then something about "A recent software or hardware change."

I did have a malware bug two weeks ago that was fixed with help from this site.

Thanks

Eric

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#2 paranoid70

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Posted 11 February 2010 - 11:15 AM

So I messed with this for a few hours last night. Basically it goes into a loop as it won't boot into 'normal' windows or safe mode. I can't even do an 'F10' System Restore. I am going to try to reinstall windows. Unfortunately, my HP didn't come with a copy of the Win XP disc. My friend has an unused Vista disc that he doesn't want, so I will use that.

I can't tell if it is a virus or not. It is most likely some software issue. However, I can't get far enough to try to even do anything about it.

If I decide to ditch the computer all together, can I still get the files off the hard drive?

Edited by paranoid70, 11 February 2010 - 11:31 AM.





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