I have a vundo trojan and an exploit.PDF virus

It's a bad day....
My computer has random pop-ups that ask if I want to debug the program, but then freezes on a certain program. It also spontaneously slows down. My facebook goes super slow as well. I am very concerned since I used to access my bank account and credit card accounts from my laptop. I have backed up my files, however would the virus transfer onto my back-up drive??

I am having problems trying to create a GMER log. Whenever I start the program, it starts to scan, but then slows down and/or freezes. Thus, I do not have an ark.txt file available.

Thanks for the help!!!


DDS (Ver_09-12-01.01) - NTFSx86
Run by Tanya Brennan at 20:54:02.32 on Sun 02/07/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.245 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Software Update 3\SoftAuto.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\Tanya Brennan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.mail.yahoo.com/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061215
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - c:\progra~1\iwinga~1\IWINGA~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SoftAuto.exe] "c:\program files\creative\software update 3\SoftAuto.exe"
uRun: [CTRegRun] c:\windows\CTRegRun.EXE
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\tanyab~1\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\docume~1\tanyab~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} - hxxp://offers.e-centives.com/cif/download/bin/actxcab.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwprovau

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tanyab~1\applic~1\mozilla\firefox\profiles\bu9y849o.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-18 64288]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-16 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-16 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-16 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-16 285392]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1181328]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-12-15 1251720]
S3 CTUPnPSv;Creative Centrale Media Server;c:\program files\creative\creative centrale\CTUPnPSv.exe [2008-5-21 64000]

=============== Created Last 30 ================

2010-02-07 06:13:55 0 d-----w- c:\docume~1\tanyab~1\applic~1\Malwarebytes
2010-02-07 06:13:47 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-07 06:13:43 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-07 06:13:41 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-07 06:13:39 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-07 05:57:03 1089593 ------w- c:\windows\system32\dllcache\ntprint.cat
2010-02-05 19:00:36 0 d-----w- c:\windows\system32\XPSViewer
2010-02-05 18:58:12 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-02-05 18:58:12 117760 ------w- c:\windows\system32\prntvpt.dll
2010-02-05 18:58:11 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-02-05 18:58:11 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-02-05 18:58:11 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-02-05 18:58:11 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-02-05 18:58:11 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2010-02-01 15:40:48 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Drivers HeadQuarters
2010-01-25 21:22:55 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-01-25 21:22:54 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-18 04:24:08 64344 ---ha-w- c:\windows\system32\mlfcache.dat
2010-01-18 04:10:49 0 d-----w- c:\program files\Amazon
2010-01-13 04:53:38 471552 ------w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-29 05:58:15 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-01-18 03:56:09 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-18 03:56:09 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2010-01-01 19:43:07 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-12-10 18:15:26 105192 ----a-w- c:\windows\HPFins09.dat
2009-11-17 00:40:14 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2008-11-18 03:04:51 88 --sh--r- c:\windows\system32\B2A2D1248A.sys
2008-11-18 04:26:36 2828 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 20:56:07.07 ===============

Now I have the blue screen of death. It states that there is a potential danger to the software/hardware so it goes to the screen when it boots up.


===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 12 February 2010 - 02:28 PM.

Hello,

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and
we are trying our best to keep up.

If you still need help please reply back and if you are still getting the BSOD please note down the error code and post it.

Thanks

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.