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Bad ram? Bad Windows 7 ultimate upgrade from Vista?


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#1 metman07

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Posted 09 February 2010 - 11:25 PM

I am trying to repair my nephews laptop. It is an Acer 5100. I gives a BSOD when either the battery dies while the laptop is left on or today, it died while running the 3 or 4 string of the MEMTEST ram testing program. Is the fact that the laptop shut off during MEMTEST mean the ram is bad? The laptop came with 1GB of DDR2 ram installed. Thanks for the help in advance.

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#2 MrBruce1959

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Posted 10 February 2010 - 01:07 AM

Based on what you've told us about the battery dying, I would guess the problem arises when your battery is exhausted and can't supply the laptop with enough juice to keep going.
On the other hand, does this problem still happen when you're using a power adaptor plugged into an AC outlet?
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#3 metman07

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Posted 10 February 2010 - 02:24 PM

Ok, the battery dies after the laptop being unplugged for like 10 minutes. Then you plug in the laptop to charge the battery and then the laptop loads into the BSOD. The unit was plugged in and battery was charged, then i ran the memtest. Shortly after the test started the pc shutdown. When I turned it on, I got the BSOD.

Edited by metman07, 10 February 2010 - 02:28 PM.


#4 Broni

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Posted 12 February 2010 - 01:22 AM

Do you run memtest with laptop plugged in, or running from battery?

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#5 metman07

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Posted 12 February 2010 - 03:36 PM

Do you run memtest with laptop plugged in, or running from battery?


I ran it with the battery in, plugged in and charging was the laptop.

#6 Broni

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Posted 12 February 2010 - 04:41 PM

The laptop came with 1GB of DDR2 ram installed

One stick?

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#7 metman07

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Posted 12 February 2010 - 06:33 PM

The laptop came with 1GB of DDR2 ram installed

One stick?


There are 2 sticks inside. Should I pull one and try MEMTEST?? Do the same with the other stick if I get the BSOD again?

#8 Broni

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Posted 12 February 2010 - 06:45 PM

Good and no.
Remove one stick and simply run the computer on one stick for a day, or so. See, if it'll BSOD.
If the first stick checks out, switch sticks.
This manual check is always superior to any software check, like metest.

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#9 metman07

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Posted 12 February 2010 - 11:01 PM

Good and no.
Remove one stick and simply run the computer on one stick for a day, or so. See, if it'll BSOD.
If the first stick checks out, switch sticks.
This manual check is always superior to any software check, like metest.


Only problem with that is the only time I have been able to recreate the BSOD my nephew gets was when I ran Memtest and the laptop shut off, then upon turning back on the laptop I got the BSOD. It is a very ANNOYING problem. I have tried letting the battery die but that hasn't worked.

Thanks again

#10 Broni

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Posted 12 February 2010 - 11:13 PM

Now, I'm confused.

the only time I have been able to recreate the BSOD my nephew gets was when I ran Memtest and the laptop shut off, then upon turning back on the laptop I got the BSOD

BSOD never happens, except for the above scenario?

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#11 metman07

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Posted 12 February 2010 - 11:37 PM

I am trying to repair my nephews laptop. It is an Acer 5100. I gives a BSOD when either the battery dies while the laptop is left on or today it died while running the 3 or 4 string of the MEMTEST ram testing program. Is the fact that the laptop shut off during MEMTEST mean the ram is bad? The laptop came with 1GB of DDR2 ram installed. Thanks for the help in advance.


This was the initial post I made. This is when it happens, IF it happens. It may have happened under a different scenario but my nephew isn't sure. What if I give you the BLUESCREENVIEW.exe findings? I am able to get into Windows now. Thanks again.

Edited by metman07, 12 February 2010 - 11:40 PM.


#12 Broni

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Posted 12 February 2010 - 11:46 PM

Go ahead with BSV.

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#13 metman07

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Posted 13 February 2010 - 08:49 PM

==================================================
Dump File : 020310-22359-01.dmp
Crash Time : 2/3/2010 8:58:28 AM
Bug Check String :
Bug Check Code : 0xc00002e3
Parameter 1 : 0x88123778
Parameter 2 : 0xc0000189
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\020310-22359-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 020210-68078-01.dmp
Crash Time : 2/2/2010 10:16:38 PM
Bug Check String :
Bug Check Code : 0xc00002e3
Parameter 1 : 0x8cf0a550
Parameter 2 : 0xc0000189
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\020210-68078-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 121609-65296-01.dmp
Crash Time : 12/16/2009 12:19:09 AM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x87c48238
Parameter 2 : 0x00000001
Parameter 3 : 0xc0000001
Parameter 4 : 0x00140458
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\121609-65296-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 112709-54375-01.dmp
Crash Time : 11/27/2009 4:04:43 AM
Bug Check String :
Bug Check Code : 0xc00002e3
Parameter 1 : 0x8aab0ef8
Parameter 2 : 0xc0000189
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\112709-54375-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
==================================================


Thanks again.

#14 Broni

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Posted 13 February 2010 - 09:20 PM

It looks to me like RAM problem, but probably we won't know more until it happens again.

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#15 metman07

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Posted 13 February 2010 - 09:40 PM

It looks to me like RAM problem, but probably we won't know more until it happens again.


Like I said, I was only able to recreate it when I ran memtest. Should I run it again? I can also leave it unplugged to die but that didn't work for me last time I tried, It did that to my nephew only. Just out of curiosity, what will making the error happen for a 5th time do for us? Will it show something else then?

Thanks again.

Also, I can get ram for this machine for like $7 each stick on eBay. I can always resell it if that's not the prob. What ya think?




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