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Toshiba Laptop DVD unit clunking, not reading


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#1 rotab

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Posted 09 February 2010 - 08:50 PM

I have a Toshiba L305 laptop that is about 9 months old. The DVD worked fine till I was trying
to install some software. It would not spin up like normal and makes a clunking sound. Whack,
whack, whack...then it tries to spin up......whack again. Only with one Adobe DVD that loaded
fine on my desktop. Is it shot? I don't want to send to Toshiba for warranty really. My local
warranty guy says this one by the serial etc has to go back to Kentucky for repair. Should I just
get an USB external one and call it a day?? thanks for input.

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#2 MrBruce1959

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Posted 09 February 2010 - 09:39 PM

Have you checked to see if there is an object inside that shouldn't be there?
If you have kids or a prankster at school or where-ever you bring this laptop, there might be an object inside the drive.
Might even be a disk that lost its way and its no longer in the disk tray where it can be ejected.
Just some thoughts.

By the way, I just bought an I/OMagic portable 8X USB 2.0 DVD-RW.
I am very happy with it and bought it at Staples for 80.00 plus tax. :thumbsup:
And I am using it on a desktop, but it is for laptops as well.
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#3 hamluis

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Posted 09 February 2010 - 10:03 PM

I don't own a laptop...but I believe that those optical drives are replaceable.

No one repairs optical drives, you just replace them with a newer one.

Google

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#4 the_patriot11

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Posted 10 February 2010 - 02:29 AM

you mentioned it was only 9 months old, most new laptops come with at least a 1 year warranty if not 2. I would check that and then contact Toshiba and see what they can do for ya. http://www.toshiba.com/tai/support/support_cons.jsp hope that helps.

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