Posted 09 February 2010 - 04:34 PM
When this system boots up, I get a dialog stating that "An unauthorized change was made to your license." The only options I have are to Validate Online or Close (close returns me to the login screen) I attempt to Validate online, and am told there was either an unauthorized change or a software program on the computer is not currently compatible with Vista.
What I've done so far:
I've gone through the recommendations listed (Restarting the Software Licensing service and running Disk Cleanup)
Uninstalled PCDoctor and a few other non-essential utilities
ran Malwarebytes, Spybot, and ComboFix while booted in Safe Mode (found and fixed errors, malware, etc..)
I am STILL at the same place. Somewhere along the line, I noticed "Rootkit: TDSS" but all the instructions for removing it that I have found depend on booting into normal mode.
I really need someone to help me through this issue please.