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MS Antispyware removal help / confirmation


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#1 prototype00

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Posted 09 February 2010 - 08:08 AM

Hi all,

First post here, I got caught by this super pernicious MA Antispyware 2010 (it was calling itself Vista antispyware 2010). I followed the instructions here:

http://www.bleepingcomputer.com/virus-remo...irus-vista-2010

except for step 4


On the infected computer make sure XP Internet Security 2010, Antivirus Vista 2010, or Win 7 Antispyware 2010 is running. If it is not, you can launch it by running any program on your computer as that will trigger the rogue program to run. Once running, do not close it during the entire length of this guide.


As I couldn't bear to start the damn av.exe process again.

Malwarebyte caught two files:

C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporaray Internet Files\ Content.IE5\EFO7VHDT\msieinst[1].exe

and

C:\Users\Ben\AppData\Local\av.exe

but nothing else. Should I be worried that other registry files are completely messed up or anything?

For reference I'm running a Vista home premium. I can't believe Avast didn't catch this infection, why is that?

Thanks for the help

prototype00

Edited by prototype00, 09 February 2010 - 08:09 AM.


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#2 quietman7

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Posted 09 February 2010 - 11:32 AM

There is a reason the instructions are provided in a specific way and order so you should not deviate from them. Doing otherwise will hamper the effectiveness of the tutorial and you may have to start over to ensure proper removal.

I can't believe Avast didn't catch this infection, why is that?

No single product is 100% foolproof and can prevent, detect and remove all threats at any given time. The security community is in a constant state of change as new infections appear. Each vendor has its own definition of what constitutes malware and scanning your computer using different criteria will yield different results. The fact that each program has its own definition files means that some malware may be picked up by one that could be missed by another. Thus, a multi-layered defense using several anti-spyware products (including an effective firewall) to supplement your anti-virus combined with common sense and safe surfing habits provides the most complete protection.
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