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new and need help


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2 replies to this topic

#1 abnjas1925

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Posted 09 February 2010 - 03:15 AM

hi all,
i have the antivirus 2010 i can not get online to download any software and i can not do anything in safe mode. i am desperate for some advice. thanks

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#2 garmanma

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Posted 09 February 2010 - 10:29 AM

Hello and welcome to Bleeping Computer.

You can download the tools to a thumb drive or burn them to a CD
Antivirus 2010 instructions
http://www.bleepingcomputer.com/virus-remo...-antivirus-2010

The Am I Infected forum is where you can post for help
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 jgweed

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Posted 09 February 2010 - 10:39 AM

Welcome to BC!
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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