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Laptop Hanging During HJT and MalwareBytes after Spyware Guard 2009 + TDSSserv Removal with SAS


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2 replies to this topic

#1 jurollo

jurollo

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Posted 09 February 2010 - 01:51 AM

My friend's computer was infected with Spyware Guard 2009 and a TDSSserv viruses and while I have seemed to get rid of those using SuperAntiVirus it is still hanging during Malwarebytes and HJT. It freezes in HJT after finishing the scan and freeze in Malwarebytes after hitting wups.dll or wups2.dll, always around 13 secs into the scan. Computer is now running but still not exactly smooth. I updated Windows to XP SP3 and downloaded all the security updates and its still not working well.


DDS (Ver_09-09-29.01) - NTFSx86
Run by Owner at 3:39:38.85 on Tue 02/09/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.683 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Outdated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall Plus *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\Owner.YOUR-8F711B701E\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
TB: {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - No File
mRun: [SynTPLpr] "c:\program files\synaptics\syntp\SynTPLpr.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SMSERIAL] "c:\program files\motorola\smserial\sm56hlpr.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [MSKDetectorExe] "c:\program files\mcafee\spamkiller\MSKDetct.exe" /uninstall
mRun: [PKR Pal] "./\pkrpal.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Reminder] %WINDIR%\Creator\Remind_XP.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil9f.exe
StartupFolder: c:\docume~1\owner~1.you\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - c:\program files\ultimatebet\UltimateBet.exe
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} - hxxp://quickplace.stonehill.edu/qp2.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - hxxps://jackpotflash.microgaming.com/jackpotflash/FlashAX.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {B0B3393C-62D1-44D8-ABF5-08E0F067F29E} - No File
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
S3 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
S3 ati5nuxx;ati5nuxx;\??\c:\windows\system32\drivers\ati5nuxx.sys --> c:\windows\system32\drivers\ati5nuxx.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-2-9 38224]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S4 CoUprothyap;CoUprothyap;c:\windows\system32\svchost.exe -k netsvcs [2006-6-17 14336]
S4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

=============== Created Last 30 ================

2010-02-09 01:53 14,336 ac------ c:\windows\system32\dllcache\asyncmac.sys
2010-02-09 01:53 14,336 a------- c:\windows\system32\drivers\asyncmac.sys
2010-02-09 01:36 161,792 a------- c:\windows\SWREG.exe
2010-02-09 01:36 98,816 a------- c:\windows\sed.exe
2010-02-09 01:02 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-09 01:02 19,160 a------- c:\windows\system32\drivers\mbam.sys
2010-02-09 00:50 <DIR> --d----- c:\program files\CleanUp!
2010-02-09 00:05 <DIR> --d----- c:\program files\ESET
2010-02-08 23:53 <DIR> --dsh--- c:\documents and settings\owner.your-8f711b701e\IECompatCache
2010-02-08 23:52 <DIR> --dsh--- c:\documents and settings\owner.your-8f711b701e\PrivacIE
2010-02-08 23:50 <DIR> --dsh--- c:\documents and settings\owner.your-8f711b701e\IETldCache
2010-02-08 23:35 69,120 -c------ c:\windows\system32\dllcache\iecompat.dll
2010-02-08 23:35 <DIR> --d----- c:\windows\ie8updates
2010-02-08 23:35 11,070,464 -c------ c:\windows\system32\dllcache\ieframe.dll
2010-02-08 23:35 1,985,536 -c------ c:\windows\system32\dllcache\iertutil.dll
2010-02-08 23:35 594,432 -c------ c:\windows\system32\dllcache\msfeeds.dll
2010-02-08 23:35 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2010-02-08 23:35 55,296 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2010-02-08 23:35 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2010-02-08 23:34 <DIR> -cd-h--- c:\windows\ie8
2010-02-08 23:18 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2010-02-08 23:03 <DIR> --d----- c:\windows\system32\XPSViewer
2010-02-08 23:03 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2010-02-08 23:03 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-02-08 23:03 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2010-02-08 23:03 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-02-08 23:03 <DIR> --d----- C:\7ca48f567fb9e01521bccd2b2e
2010-02-08 23:03 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2010-02-08 23:03 575,488 -------- c:\windows\system32\xpsshhdr.dll
2010-02-08 23:03 117,760 -------- c:\windows\system32\prntvpt.dll
2010-02-08 23:00 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2010-02-08 23:00 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2010-02-08 23:00 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2010-02-08 23:00 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2010-02-08 23:00 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2010-02-08 23:00 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2010-02-08 22:51 <DIR> --d----- c:\windows\system32\scripting
2010-02-08 22:51 <DIR> --d----- c:\windows\l2schemas
2010-02-08 22:51 <DIR> --d----- c:\windows\system32\en
2010-02-08 22:51 <DIR> --d----- c:\windows\system32\bits
2010-02-08 22:49 <DIR> --d----- c:\windows\ServicePackFiles
2010-02-08 22:48 <DIR> --d----- c:\windows\network diagnostic
2010-02-08 22:18 471,552 -c------ c:\windows\system32\dllcache\aclayers.dll
2010-02-08 22:11 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2010-02-08 22:10 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2010-02-08 22:07 2,560 -------- c:\windows\system32\xpsp4res.dll
2010-02-08 22:07 1,206,508 -c------ c:\windows\system32\dllcache\sysmain.sdb
2010-02-08 22:07 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2010-02-08 21:52 199 a------- C:\WirelessDiagLog.csv
2010-02-08 21:48 <DIR> --d----- c:\windows\DLLArchive
2010-02-08 21:36 <DIR> --d----- c:\program files\AnalogX
2010-02-08 21:04 <DIR> --d----- c:\program files\Marvell
2010-02-08 20:45 2 a------- c:\windows\msoffice.ini
2010-02-08 20:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-02-08 20:24 <DIR> --d----- c:\program files\SUPERAntiSpyware
2010-02-08 20:24 <DIR> --d----- c:\docume~1\owner~1.you\applic~1\SUPERAntiSpyware.com
2010-02-08 20:19 <DIR> --d----- C:\cabs
2010-02-08 18:44 261,632 a------- c:\windows\PEV.exe
2010-02-08 18:44 77,312 a------- c:\windows\MBR.exe
2010-02-08 18:09 <DIR> --d----- c:\docume~1\owner~1.you\applic~1\Malwarebytes
2010-02-08 18:03 <DIR> --d----- C:\found.000
2010-02-08 17:44 61,440 a------- c:\windows\system32\drivers\oemyf.sys
2010-02-08 16:04 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2010-02-08 16:04 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-08 05:43 90,112 a------- c:\windows\system32\regdacl.exe
2010-02-08 05:43 <DIR> --d----- c:\windows\system32\regdacl
2010-02-08 03:48 <DIR> a-dshr-- C:\cmdcons
2010-02-08 03:48 <DIR> --d----- c:\windows\setup.pss

==================== Find3M ====================

2010-02-08 22:53 86,811 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2010-02-08 21:36 21,419 a------- c:\windows\system32\drivers\AegisP.sys
2010-02-08 05:50 90,112 a------- C:\RegDACL.exe
2010-02-08 05:50 4,175 a------- C:\SMWNCV.cmd
2009-12-22 00:20 81,920 -------- c:\windows\system32\ieencode.dll
2009-12-21 14:14 916,480 -------- c:\windows\system32\wininet.dll
2009-11-21 10:51 471,552 a------- c:\windows\apppatch\aclayers.dll
2008-10-18 23:29 18,557 a------- c:\program files\common files\okus.pif
2008-10-18 23:29 12,331 a------- c:\docume~1\owner~1.you\applic~1\apusahed.exe
2008-10-18 15:31 19,238 a------- c:\program files\common files\adowary._dl
2008-10-18 15:31 18,351 a------- c:\docume~1\alluse~1\applic~1\medowozela.dll
2008-10-18 15:31 15,127 a------- c:\docume~1\alluse~1\applic~1\webobizyk.bin
2008-10-18 15:31 12,999 a------- c:\docume~1\alluse~1\applic~1\jytocucu.bin
2008-10-18 15:31 10,253 a------- c:\docume~1\owner~1.you\applic~1\qoza.dll

============= FINISH: 3:40:18.89 ===============

Attached Files


Edited by jurollo, 09 February 2010 - 03:45 AM.


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 15 February 2010 - 11:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 schrauber

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Posted 20 February 2010 - 09:48 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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