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Your PC Protector Infection - HELP!


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#1 britnic

britnic

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Posted 09 February 2010 - 12:15 AM

Hello, everyone. This is my first time posting here on bleepingcomputer, and I admit that my knowledge of computers is a little on the limited side.

My desktop, a Windows XP, has been infected with Your PC Protector, and I'm having a very difficult time getting rid of it. I've tried system restore, rebooting in safe mode to try to install Malwarebytes -and, when that didn't work, other anti-malware programs to try to get rid of it - but nothing's worked. I can't get Malwarebytes to even run correctly - it installs, but when I go to run it (it doesn't launch by itself), a window pops up saying that the system can't locate the file. I've tried even doing this in safe mode and it still doesn't work.

This is driving me crazy. Can someone please help me with this?

Also - no, I haven't tried manual removal. I'm a little skittish when it comes to doing things to the registry, since I don't have a lot of experience with that.

Edited by britnic, 09 February 2010 - 08:00 AM.


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