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Freeze.com problem; cannot delete

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1 reply to this topic

#1 wastefarmer


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  • Local time:12:04 AM

Posted 08 February 2010 - 06:21 PM

My grandson was on my laptop computer fooling around with itunes. After he got off, everything was slow. I figured out freeze.com was installed. I downloaded a squared program and it found many tracking cookies and other problems. I still can't get rid of freeze.com and stuff keeps showing up in a squared scan.

what do i do? I was running avg paid and malwarebytes paid versions.

Edited by Orange Blossom, 08 February 2010 - 09:26 PM.
Move to AII. ~ OB

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#2 freezecs


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  • Local time:12:04 AM

Posted 09 February 2010 - 09:18 AM

To uninstall Net Assistant, please follow the instructions below:

Windows XP Users:
  • Click the Start Menu
  • Select the Control Panel
  • Select the Add or Remove Programs
  • Locate this product from the "Currently Installed Programs" list
  • Click Change/Remove
Windows Vista Users:
  • Click the Start Menu
  • Select the Control Panel
  • Under the Programs heading, click Uninstall a program
  • Locate this product from the "Programs and Features" list
  • Click Uninstall
Firefox (WinXP, Vista, and 7)
  • Click Tools
  • Select Add-Ons
  • Click on NetAssistant
  • Click Uninstall
  • Restart Firefox
If this does not work, please feel free to email our support team at support@teamfreeze.com.

Edited by freezecs, 09 February 2010 - 09:19 AM.

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