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Instructions @ ___ referencecd memory @_____

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2 replies to this topic

#1 Chaseone


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Posted 08 February 2010 - 05:01 PM

I was instructed to post the following logs regarding my last post earlier today. I am unable to find my combofix log. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/294229/instructions-referencecd-memory/ ~ OB

DDS is as follows:

DDS (Ver_09-12-01.01) - NTFSx86
Run by AAA at 15:14:08.79 on Mon 02/08/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.73 [GMT -5:00]

============== Running Processes ===============

C:WINDOWSsystem32svchost -k DcomLaunch
C:WINDOWSSystem32svchost.exe -k netsvcs
C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesSymantec AntiVirusDefWatch.exe
C:Program FilesCommon FilesIntuitUpdate ServiceIntuitUpdateService.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:WINDOWSsystem32svchost.exe -k imgsvc
C:Program FilesSymantec AntiVirusRtvscan.exe
C:Program FilesCommon FilesPure Networks SharedPlatformnmsrvc.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:Program FilesCommon FilesResearch In MotionAuto UpdateRIMAutoUpdate.exe
C:Program FilesJavajre1.6.0_03binjusched.exe
C:Program FilesLinksysLinksys EasyLink AdvisorLinksys EasyLink Advisor.exe
C:Program FilesCommon FilesPure Networks SharedPlatformnmctxth.exe
C:Program FilesiTunesiTunesHelper.exe
C:Program FilesiPodbiniPodService.exe
C:Program FilesCommon FilesResearch In MotionRIMDeviceManagerRIMDeviceManager.exe
C:Program FilesCommon FilesResearch In MotionUSB DriversBbDevMgr.exe
C:Program FilesJavajre1.6.0_03binjucheck.exe
C:Program Filesinternet exploreriexplore.exe
C:Program Filesinternet exploreriexplore.exe
C:Documents and SettingsAAADesktopdds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:program filesjavajre1.6.0_03binssv.dll
mRun: [VTTimer] VTTimer.exe
mRun: [VTTrayp] VTtrayp.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [ccApp] "c:program filescommon filessymantec sharedccApp.exe"
mRun: [vptray] c:progra~1symant~1VPTray.exe
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 9.0readerReader_sl.exe"
mRun: [BlackBerryAutoUpdate] c:program filescommon filesresearch in motionauto updateRIMAutoUpdate.exe /background
mRun: [SunJavaUpdateSched] "c:program filesjavajre1.6.0_03binjusched.exe"
mRun: [PrinTray] c:windowssystem32spooldriversw32x863printray.exe
mRun: [lxamsp32.exe] lxamsp32.exe
mRun: [LELA] "c:program fileslinksyslinksys easylink advisorLinksys EasyLink Advisor.exe" /minimized
mRun: [nmctxth] "c:program filescommon filespure networks sharedplatformnmctxth.exe"
mRun: [QuickTime Task] "c:program filesquicktimeqttask.exe" -atboottime
mRun: [iTunesHelper] "c:program filesitunesiTunesHelper.exe"
StartupFolder: c:docume~1alluse~1startm~1programsstartuppaltalk.lnk - c:program filespaltalk messengerpaltalk.exe
IE: E&xport to Microsoft Excel - c:progra~1micros~2office11EXCEL.EXE/3000
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:program filespaltalk messengerPaltalk.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBC} - c:program filesjavajre1.6.0_03binssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:progra~1micros~2office11REFIEBAR.DLL
DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:program filescommon filespure networks sharedplatformpuresp3.dll
Notify: NavLogon - c:windowssystem32NavLogon.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:program filessymantec antivirussavrt.sys [2004-2-9 301200]
R2 ccEvtMgr;Symantec Event Manager;c:program filescommon filessymantec sharedccEvtMgr.exe [2004-2-29 255096]
R2 ccSetMgr;Symantec Settings Manager;c:program filescommon filessymantec sharedccSetMgr.exe [2004-2-29 242808]
R2 SAVRTPEL;SAVRTPEL;c:program filessymantec antivirusSavrtpel.sys [2004-2-9 37008]
R2 Symantec AntiVirus;Symantec AntiVirus;c:program filessymantec antivirusRtvscan.exe [2004-3-12 1221864]
R3 NAVENG;NAVENG;c:progra~1common~1symant~1virusd~120100205.002naveng.sys [2010-2-5 84912]
R3 NAVEX15;NAVEX15;c:progra~1common~1symant~1virusd~120100205.002navex15.sys [2010-2-5 1324720]
S2 LinksysUpdater;Linksys Updater;c:program fileslinksyslinksys updaterbinLinksysUpdater.exe [2008-4-18 204800]
S3 ccPwdSvc;Symantec Password Validation;c:program filescommon filessymantec sharedccPwdSvc.exe [2004-2-29 87160]
S3 SavRoam;SAVRoam;c:program filessymantec antivirusSavRoam.exe [2004-3-12 169192]

=============== Created Last 30 ================

2010-02-08 18:40:03 0 d-sha-r- C:cmdcons
2010-02-08 18:38:32 77312 ----a-w- c:windowsMBR.exe
2010-02-08 18:38:31 98816 ----a-w- c:windowssed.exe
2010-02-08 18:38:31 261632 ----a-w- c:windowsPEV.exe
2010-02-08 18:38:31 161792 ----a-w- c:windowsSWREG.exe
2010-02-08 18:08:05 256 ----a-w- c:documents and settingsaaapool.bin
2010-02-03 01:57:59 0 d-----w- c:docume~1alluse~1applic~1Research In Motion
2010-01-12 23:35:57 471552 -c----w- c:windowssystem32dllcacheaclayers.dll

==================== Find3M ====================

2009-12-21 19:14:05 916480 ------w- c:windowssystem32wininet.dll
2008-12-16 23:11:18 18473456 ----a-w- c:program filesRhapsodyVcast.exe

============= FINISH: 15:15:01.71 ===============

GMER is as follows:

GMER - http://www.gmer.net
Rootkit scan 2010-02-08 16:53:08
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:DOCUME~1AAALOCALS~1Tempawxorkoc.sys

---- System - GMER 1.0.15 ----

SSDT E1A13078 ZwConnectPort

Code ??C:DOCUME~1AAALOCALS~1Tempcatchme.sys pIofCallDriver

---- Devices - GMER 1.0.15 ----

AttachedDevice FileSystemNtfs Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice DriverTcpip DeviceIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice DriverTcpip DeviceTcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice DriverTcpip DeviceUdp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice DriverTcpip DeviceRawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----

Can someone assist with interpreting these logs. My problem is as follows:

I was shutting down my computer and this error message came up {The instruction @ "0x7c91b21a" referenced memory at "0x00000010". The memory could not be "written". Click OK to terminate program. Click Cancel to debug the program.} Aside from turning the computer off I was browsing the internet with little to no difficulty. I did remove a video conferencing program "PalTalk". Other then that I don't recall doing anything else. After I googled the problem one forum suggested to run Combofix due to it may be a Malware Problem. I did so but I am unskilled in reading its log. Wondering if someone can assist in interpreting the log that Combo fix created. If there are other ideas out there to address this issue I am all ears thanks!

Attached Files

Edited by Orange Blossom, 08 February 2010 - 09:28 PM.

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#2 pwgib


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Posted 15 February 2010 - 11:42 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


#3 schrauber



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Posted 23 February 2010 - 12:33 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.

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