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Windows 7 update KB977074 breaks system stability


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#1 Galadriel

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Posted 08 February 2010 - 01:33 PM

I was just reading my daily news feeds and came across a story on Ars Technica that mentioned the January Reliability and Stability update for Windows 7 (KB977074) actually causing more stability and reliability problems then it solves. I went digging, and sure enough, there are multiple reports on the MS Technet forums about this update. In one case, the post marked as an answer by a MS moderator states to hide this update for the time being.

http://social.technet.microsoft.com/Forums...3e-bcac1ac94e57

In some cases, the update will not install, randomly freezing upon restart after the initial install, never actually completing and forcing the computer to revert to before it was installed. In other cases, it causes some performance issues, like certain programs not shutting down properly and causing the system to fail to power down at shut down.

So in short, if you haven't installed this one yet, you may want to refrain from doing it until a new reliability and stability update is issued from MS.
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#2 Jacee

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Posted 08 February 2010 - 03:49 PM

It installed fine on my Win 7, I wonder what the problem/conflict is?

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#3 Galadriel

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Posted 08 February 2010 - 04:43 PM

I don't know, and I don't think anyone does yet. Looks like it's a shot in the dark as to what is the trouble. I hadn't installed it yet, and decided against it for now. It seems many have installed it without having any adverse effects, but who knows. I like my system stable and reliable, thank you so I'll pass on it till the next one. :huh:
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#4 keyboardNinja

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Posted 08 February 2010 - 07:14 PM

Mine succeeded, as well. No problems. Keep in mind, it's always a good idea to keep a fully patched system. :huh:
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#5 Galadriel

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Posted 08 February 2010 - 07:37 PM

Keep in mind, it's always a good idea to keep a fully patched system. :huh:


For security updates, I totally agree. But I am not of the opinion that you should install an update just because it's available. Especially when we're talking "Reliability and Stability" updates. I tend to subscribe to the "If it ain't broke, don't fix it" mentality in those cases. But all in all, the best way to handle those updates is to research them and what they are for/what they do before installing. Which is also why I don't subscribe to the "always auto update everything" mentality either.
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#6 Romeo29

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Posted 08 February 2010 - 07:50 PM

Considering the files being updated are winlogon.exe and explorer.exe, a messed update may cause problems. But I updated and no problems :huh:

#7 RknRusty

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Posted 08 February 2010 - 09:11 PM

I'm waiting for an update that resolves the crashing explorer.exe. I've given up on hunting the problem down.




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