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Infected with Antivirus ?


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#1 adastrap

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Posted 08 February 2010 - 11:56 AM

I seem to have picked up some nasty malware, and I can't get rid of it.

It won't let me run MalwareBytes, HijackThis, etc.

I receive the following security warnings:

application cannot be executed. the file xyz.exe is infected. do you want to activate your antivirus now? yes / no

i choose no.

application cannot be executed. the file searchprotocolhost.exe is infected. do you want to activate your antivirus now? yes / no

i choose yes. I am directed to http://livesoftrock.com/purchase?r=57.8 where i can purchase antivirus soft.

i try to update symantec and run it. the malware will not let me. i persist. i keep clicking on it and finally get through. symantec antivirus says i have no ifections. antivirus soft says i have 35 dangerous threats.

I tired running malwarebytes in safe mode and it does not show me any threats.

I cannot start Chrome. If I use IE I keep getting redirected to adult.com and prono.com.

I was able to start Firefox in safe mode with networking and access the web, however, I am accessing bleepingcomputer using a different computer.

Desperately, looking for some help. I have always been able to disinfect my computer using malwarebytes in safe mode and even that is not working now.

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#2 boopme

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Posted 08 February 2010 - 12:25 PM

Hello and welcome.. If you can running Malwarebytes(MBAM) in normal mode is stronger..
Now try running RKill.... first, then MBAm quickly. Only a Quick scan is needed right now.
Post back the MBAM log if successful.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 adastrap

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Posted 08 February 2010 - 12:41 PM

Thanks for the reply. As the risk of sounding stupid should I copy the files from all four links mentioned above for rkill or are they all the same file named differently ?

#4 boopme

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Posted 08 February 2010 - 12:49 PM

They are alternates if one fails.. use each if needed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 adastrap

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Posted 08 February 2010 - 01:16 PM

I was able to run rkill and then malwarebytes.

Here is the log from malwarebytes:
Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

08/02/2010 10:11:33 AM
mbam-log-2010-02-08 (10-11-33).txt

Scan type: Quick Scan
Objects scanned: 103043
Time elapsed: 8 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Ashwini\AppData\Local\Temp\0.1510792223492231.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

Once this was done, I was asked to continue and the system rebooted on it's own. I shut down the computer however.

#6 boopme

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Posted 08 February 2010 - 02:23 PM

That's OK, on reboot

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.



Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 adastrap

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Posted 08 February 2010 - 02:32 PM

When I restarted the computer, the malware was up and running again. I had to use rkill to shut it down and then run Malwarebytes. I am not able to connect the laptop to the network where I am currently. However, I did download a version of Malwarebytes this morning so hopefully the database is updated. I am running a full scan now and will update once done. Thank you once again for all the help.

#8 boopme

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Posted 08 February 2010 - 02:55 PM

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 adastrap

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Posted 08 February 2010 - 06:06 PM

Malwarebytes just completed the scan and here are the contents of the log:

Malwarebytes' Anti-Malware 1.44
Database version: 3679
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

08/02/2010 2:54:51 PM
mbam-log-2010-02-08 (14-54-51).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 278351
Time elapsed: 1 hour(s), 30 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.FakeAV) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 boopme

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Posted 08 February 2010 - 08:27 PM

Ok, good to get rid of that Fake.. Do the ATF and SAS, then one more MBAM. Just as you are not yet running the newest Database version: yours = 3679 and it's at 3711

Let us know how it is after those.

Edited by boopme, 08 February 2010 - 08:28 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 adastrap

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Posted 09 February 2010 - 11:32 AM

I was able to finally connect the laptop to the internet and I updated the MBAM database. However, before that I had run SAS and it came up clean. When I ran MBAM however, it picked up 2 more trojans that I removed. While running MBAM, Windows defender popped up and showed that Trojan:Win32/FakeSpypro was still on the system. I ran SAS again with an updated database and it came up clean. I don't trust SAS though, so I am currently running a full scan using MBAM again. I will post the logs from MBAM in a few hours.

Regarding SAS, am I doing something wrong ? It came up clean in safe mode and normal mode. Should I run ATS every time mbam completes and then run SAS ?

Thanks for all your help.

#12 boopme

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Posted 09 February 2010 - 12:06 PM

No that just means there was nothing in it's database to remove. That's why I run several tools.. No one tool finds all.
Ok after MBAM and post that log we should still run one more here and see how it's running after that.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 adastrap

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Posted 10 February 2010 - 11:52 AM

I am having some trouble connecting the laptop to the internet. I'll try and resolve that and then do what you have mentioned above. Thanks for all the help.

#14 adastrap

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Posted 11 February 2010 - 09:43 AM

Here is one log from MBAM

Malwarebytes' Anti-Malware 1.44
Database version: 3711
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

08/02/2010 9:42:54 PM
mbam-log-2010-02-08 (21-42-54).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 277095
Time elapsed: 1 hour(s), 30 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pluhswlq (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Ashwini\AppData\Roaming\ayeodl\yvkisftav.exe (Trojan.FakeAlert.Gen) -> Delete on reboot.


After the reboot I ran MBAM again and here is what came up:
Malwarebytes' Anti-Malware 1.44
Database version: 3713
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

09/02/2010 7:00:48 PM
mbam-log-2010-02-09 (19-00-48).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 276961
Time elapsed: 1 hour(s), 27 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


ESET is still running. Once it completes, I will post the log.

#15 boopme

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Posted 11 February 2010 - 12:31 PM

Ok and tell me how it is running now...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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