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Wife Possibly infected the Family Laptop


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#1 sandman512

sandman512

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Posted 08 February 2010 - 06:48 AM

My wife used the laptop during the superbowl; she doesn't like football. Anyway, the next morning I went to boot it up and got a BSOD. I am using Windows 7. It said that it could not log on or boot(I forgot which one) but it said click repair to attempt to go to an earlier date. I eventually got booted up. Not feeling comfortable, I went to run MBAM and it said unable to execute. So, I restarted to safe mode, updated MBAM, ran it and it found nothing. Any advice? THANKS!
PS: Last week wife was searching for a coupon and and a FAKE virus alert popped up. I told her not to touch anything and we closed that window, immediately ran MBAM and it found nothing. THANKS!

Edited by sandman512, 08 February 2010 - 06:55 AM.


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#2 Maurice Naggar

Maurice Naggar

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Posted 08 February 2010 - 06:57 AM

It's very important to write down the full message & codes on a BSOD - it would help later IF the BSOD issue became persistent.
I'd advise you get your antivirus app updated and do a full scan of the system. And to also run MBAM in Normal mode, after using the Update (on MBAM Update tab), and do a Quick scan.




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