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i am infected


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#1 rocketman54

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Posted 07 February 2010 - 04:10 PM

I have a "windows security alert" virus that will not let me run anything else! If I open IE I get porno.com. if I try to open task manager or just about anything else I get "unable to open file "the file name" it is infected". it will not let me open the task manager and it also will not let me run any command from the "run" prompt. My task bar fills up with little red shields with an X them. I tried running malwarebytes and no good, tried running tweaknow and also no good. I tried running those same thngs in safe mode with networking still no good. If you all could help me before I do a "military reset" ie.. big hammer fix on this thing I would be grateful. :thumbsup:

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#2 rocketman54

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Posted 07 February 2010 - 04:13 PM

sorry, forgot to add what I am running. Windows XP media center, SP2

#3 quietman7

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Posted 07 February 2010 - 04:29 PM

Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. Other types of malware may delete the main mbam.exe executable file during installation or when attempting to perform a scan which results in various errors. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware for using Rkill or downloading a renamed version of mbam.exe.
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#4 rocketman54

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Posted 08 February 2010 - 04:50 PM

Thanks for the insight Q7. My issue is little bit bigger than the Malwarebytes software. This viurs has control of everything I click on. I need to be able to get this "microsoft Security Alert" thing off my PC.

#5 quietman7

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Posted 08 February 2010 - 05:26 PM

That's why you need to try running Rkill before repeating a scan with MBAM.
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#6 rocketman54

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Posted 11 February 2010 - 07:57 AM

Alright Q7 ! ! ! I did what you said to do and BEHOLD, I am free of the pesky virus. You are the man and deserve many props for your help. Thank you very much for helping get this off my pc.:-)

#7 quietman7

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Posted 11 February 2010 - 08:24 AM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
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#8 rocketman54

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Posted 11 February 2010 - 01:36 PM

Done, Thanks again. You are definitely an MVP.

#9 quietman7

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Posted 11 February 2010 - 02:01 PM

:thumbsup: Tips to protect yourself against malware and reduce the potential for re-infection:

Keep Windows and Internet Explorer current with all critical updates from Microsoft which will patch many of the security holes through which attackers can gain access to your computer. If you're not sure how to do this, see Microsoft Update helps keep your computer current.

Avoid gaming sites, porn sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs (i.e. Limewire, eMule, uTorrent). They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Malicious worms, backdoor Trojans IRCBots, and rootkits spread across P2P file sharing networks, gaming, porn and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. Porn sites can lead to the Trojan.Mebroot MBR rootkit and other dangerous malware. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.Beware of Rogue Security software as they are one of the most common sources of malware infection. They infect machines by using social engineering and scams to trick a user into spending money to buy a an application which claims to remove malware. For more specific information on how these types of rogue programs and infections install themselves, read:Keeping Autorun enabled on USB (pen, thumb, jump) and other removable drives has become a significant security risk as they are one of the most common infection vectors for malware which can transfer the infection to your computer. To learn more about this risk, please read:Many security experts recommend you disable Autorun asap as a method of prevention. Microsoft recommends doing the same.

...Disabling Autorun functionality can help protect customers from attack vectors that involve the execution of arbitrary code by Autorun when inserting a CD-ROM device, USB device, network shares, or other media containing a file system with an Autorun.inf file...

Microsoft Security Advisory (967940): Update for Windows Autorun
How to Maximize the Malware Protection of Your Removable Drives

Other security reading resources:Browser Security resources:• Finally, if you need to replace your anti-virus, firewall or need a reliable anti-malware scanner please refer to:
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