When Malwarebytes Anti-Malware results in any error messages, check the Help file
's list of error codes within its program folder first. Go to
> All Programs
> Malwarebytes' Anti-Malware folder or open Windows Explorer and navigate to its folder in Program Files.
If you do not find any information, please refer to: Explanation of common Malwarebytes’ Anti-Malware error codes
* Error 732: Error updating the database or product. Check Internet connectivity.
If you cannot update MBAM through the program's interface and have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page
, be aware that mbam-rules.exe is not
updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref
) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows
to show it.
- XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
- Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware