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AXWIN Frame window: svchost.exe - Application error

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2 replies to this topic

#1 michelle and paul

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Posted 07 February 2010 - 09:35 AM

Hello all. I read a few posts about this error and have tried av scans, malware scans, etc. Cant check disk for errors...it will not finish.
I am trying to fix this for a friend.

Apparently for about a week now, after starting up, this window opens "AXWIN Frame Window: svchost.exe - Application error"
"The intsruction at '0x010ef7ao' referenced memory at '0x010ef7ao'. The memory could not be "written".
Click OK to terminate the program
Click CANCEL to debug the program

If i click OK, the internet stops working, if i click CANCEL the computer shuts off.

I tried searching the internet for '0x010ef7ao' but nothing comes up.

Any suggestions, other than a reformat?

WinXP media
SP 3

Edited by michelle and paul, 07 February 2010 - 11:33 AM.

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#2 michelle and paul

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Posted 07 February 2010 - 11:31 AM

Ok...to add....
I am trying to complete the preparation guide, but i cant get past the Gmer part. It locks up during the scan. The bottom of the window shows "\DEVICE\RKSampled"

#3 Orange Blossom

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Posted 07 February 2010 - 08:15 PM


The DDS logs will be sufficient for now.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/294076/gmer-wont-scan-and-defooger-link-seems-broken/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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