Posted 07 February 2010 - 01:44 AM
I have been getting help on the Vista forum and was referred here.
I am running a Compaq Presario SR5360AN with Vista Home Premiuim AMD Athlon 64x 2 Dual Core Processor 5200+ 2.60GHz
32bit operating system.
The last one was
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 3081
Additional information about the problem:
OS Version: 6_0_6002
Service Pack: 2_0
Files that help describe the problem:
This is the dump log
Dump File : Mini020710-01.dmp
Crash Time : 7/02/2010 4:20:57 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000403
Parameter 2 : 0xc0028a30
Parameter 3 : 0xac31a867
Parameter 4 : 0xb59264f9
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b6b68
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
I have been to HP and updated drivers for Audio, Graphics, storage and bios.
I have run Malwarebytes and uninstalled symantec Corporate and replaced it with Avira to no avail.
I use CCleaner after every bluescreen so I can stay on line for a few minutes and then it crashes again.
If I just run mail in it doesn't seem to happen. I have tried using both mozilla and Internet explorer but they both crash.
Any help will be greatly appreciated. Thank you.