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Spyware removal problem


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2 replies to this topic

#1 Twin Towers

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Posted 06 February 2010 - 10:17 PM

Really need some assistance..........

After going through a process on major geeks site to remove spyware, and running combofix, although I ran it at the wrong time, I am unable to reconnect to Internet. Have followed the instructions on the bleepingcomputer site to how to use combofix, and how to manual restore the Internet connection, it still does not work.

Have problems with the following network adapters:
• In device manager properties it states under the general tab (“Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (Code 19)”). Under the driver tab in driver details is states (“no driver files are required or have been loaded for this device”).
1. Atheros AR928X Wireliess Network adapte – Winpk Filter miniport
2. Belkin F5D8953N Wireless USB Adaptor - Winpk Filter miniport
3. Realtek RTL8168C (P)/8111 CP Family PCI-E Gigabit Ethernet NTC (NDIS 6.0) - Winpk Filter miniport
4. Wan Miniport (IP)
5. WAN miniport (Ipv6)
6. WAN Miniport (network Monitor)

Need assistance in finding the drivers and reinstalling them.
Have connection to www via another computer.

Appreciate the assist from anyone out there willing to help.

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#2 m0le

m0le

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Posted 13 February 2010 - 08:31 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks thumbup2.gif
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#3 m0le

m0le

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Posted 18 February 2010 - 08:26 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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