Posted 06 February 2010 - 06:11 PM
Whenever I try to boot my PC, it loads to a blank screen with only the mouse pointer visible. I tried to right click and pressed CTRL+ALT+DEL but nothing happens. I tried booting up up Safe Mode and Last Known Good Configuration as well, but still get the blank screen.
When I load Safe Mode, the words "Safe Mode" still appear on the screen corners. The top of the screen says "Microsoft ® Windows XP ® (Build 2600.xpsp_sp3_gdr.090804-1435:Service Pack 3)"
I have an HP system, which did not come with a Windows XP CD for me to try to boot the system. I can press F10 to get into HP System Recovery, but am not even sure if that will solve the problem.
I wasn't doing anything odd the last time I used the PC, so I'm not sure what could have happened. I have a lot of files on my hard-drives that I need access to as soon as possible and don't want to lose anything.
Can someone please help?