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no sound with c-media ac97 audio device

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4 replies to this topic

#1 geno368


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Posted 06 February 2010 - 06:02 PM

I am working on an xp xp3 system and I have no sound. In device mgr, it shows "this device cannot start-code 10" on the c-media ac97 audio device. I have uninstalled it and re-booted, downloaded the driver and it won't install in safe or regular mode. It is a pc that was built by a computer store in house. It has XP home prem sp3 running an amd processor @ 1.7 ghz. It has 512mb ram and an 80gb hd. I can't see a name on the MOBO,but the model # is SiS741, but the bios is Phoenix Award. I have eliminated any infections.
There are a lot of complaints on the forums from 2006 and 2007, but nothing current. Can anyone help? Thanks

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#2 Broni


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Posted 06 February 2010 - 06:28 PM


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#3 MrBruce1959


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Posted 06 February 2010 - 06:31 PM

AC'97 is an audio codec published by Realtek.

Since you said AC'97, I am giving you a direct link to the OFFICIAL drivers, these are NOT generic drivers, that have you install an automated driver search tool, which offers a service for an annual fee to find your drivers such as driver agent pro .ect.


Tick the "I accept to the above" then click NEXT.

Download the drivers, uninstall what ever drivers you have already installed and double click the .exe
These drivers run on Windows 95------windows 7 32 bit and 64 bit.

You should also make sure your motherboards chipset drivers are updated as well at http://www.sis.com/download/

Edited by MrBruce1959, 06 February 2010 - 06:48 PM.

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#4 hamluis



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Posted 06 February 2010 - 06:33 PM

I would try the drivers at http://www.sis.com/download/.


#5 ratchet48


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Posted 06 February 2010 - 06:37 PM

I am going to assume that you are using integrated sound, meaning on board chip set.

So what kind of drivers have you tried?

You can download and run CPU-Z.

It will display;
Name and number.
Core stepping and process.
Core voltage.
Internal and external clocks, clock multiplier.
Supported instructions sets.
Cache information.

Vendor, model and revision.
BIOS model and date.
Chip set (northbridge and southbridge) and sensor.
Graphic interface.

Frequency and timings.
Module(s) specification using SPD (Serial Presence Detect) : vendor, serial number, timings table.
Windows and DirectX version.

Then I would go to the Mainboard manufacturers website and download their Audio Drivers.

If that doesn't work try southbridge chipset drivers.

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