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Antivir Infection


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14 replies to this topic

#1 Theresag86

Theresag86

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  • Local time:07:20 AM

Posted 05 February 2010 - 10:55 PM

Pressing the start button brings up a yellow and blue checkered shield with "antivir" next to it. It's not the umbrella for the anti-virus product. That product hasn't been installed on this computer. The computer has also experienced long lag times during normal operation, hanging the operating system to the point where rebooting is the only option to get functionality back.

I have disabled the Norton Internet Security Suite that came pre-intalled on the computer and turned on only the Windows firewall (per the preparation topic linked above) before generating the logs below.

Can someone help diagnose this?


DDS (Ver_09-12-01.01) - NTFSx86
Run by Theresa Granger at 20:41:47.42 on Fri 02/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.517 [GMT -6:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Theresa Granger\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.mywebsearch.com/index.jhtml?ptnrS=ZKxdm011YOUS&ptb=d2RXDfZNNV2QZGeya7g0_w&n=77ce53fe
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uURLSearchHooks: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - c:\program files\pagerage\tbPage.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - c:\program files\pagerage\tbPage.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - c:\program files\pagerage\tbPage.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eee Docking] c:\program files\asus\eee docking\Eee Docking.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [LiveUpdate] c:\program files\asus\liveupdate\LiveUpdate.exe auto
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
StartupFolder: c:\docume~1\theres~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100204.001\IDSXpx86.sys [2010-2-5 329592]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-8-11 55152]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-27 38912]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100205.032\NAVENG.SYS [2010-2-5 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100205.032\NAVEX15.SYS [2010-2-5 1324720]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-4-27 39040]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe --> c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-8-11 1684736]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\amustor.sys --> c:\windows\system32\drivers\AmUStor.SYS [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2009-8-20 1015424]

=============== Created Last 30 ================

2010-01-25 19:37:41 0 d-----w- c:\docume~1\theres~1\applic~1\Malwarebytes
2010-01-25 19:37:31 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-25 15:15:50 0 d-----w- c:\program files\common files\Uninstall
2010-01-25 15:15:30 0 d-----w- c:\program files\AV

==================== Find3M ====================

2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-20 19:53:01 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-12-20 19:53:01 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-12-20 19:53:01 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-12-20 19:53:01 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-11 20:00:47 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2009-08-20 12:12:30 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 20:42:14.00 ===============

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-05 21:35:01
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\THERES~1\LOCALS~1\Temp\kggcyfod.sys


---- System - GMER 1.0.15 ----

SSDT 84CE9050 ZwAlertResumeThread
SSDT 84DCC6C0 ZwAlertThread
SSDT 842721F0 ZwAllocateVirtualMemory
SSDT 84CE3050 ZwAssignProcessToJobObject
SSDT 84DFF228 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xAA165130]
SSDT 84C97238 ZwCreateMutant
SSDT 84C95A98 ZwCreateSymbolicLinkObject
SSDT 84507730 ZwCreateThread
SSDT 84CE4050 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xAA1653B0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xAA165910]
SSDT 84272488 ZwDuplicateObject
SSDT 84C9BA70 ZwFreeVirtualMemory
SSDT 84DB7050 ZwImpersonateAnonymousToken
SSDT 84DB8050 ZwImpersonateThread
SSDT 84E256F8 ZwLoadDriver
SSDT 84C9B8D0 ZwMapViewOfSection
SSDT 84CE6050 ZwOpenEvent
SSDT 84272768 ZwOpenProcess
SSDT 84DFD8C0 ZwOpenProcessToken
SSDT 84CE5050 ZwOpenSection
SSDT 842725D8 ZwOpenThread
SSDT 84C95B68 ZwProtectVirtualMemory
SSDT 84DF1778 ZwResumeThread
SSDT 84DF0CD0 ZwSetContextThread
SSDT 84271008 ZwSetInformationProcess
SSDT 84693050 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xAA165B60]
SSDT 84694050 ZwSuspendProcess
SSDT 84DA70C0 ZwSuspendThread
SSDT 84DD5B10 ZwTerminateProcess
SSDT 84E1C0B8 ZwTerminateThread
SSDT 84DF3440 ZwUnmapViewOfSection
SSDT 84C9BE00 ZwWriteVirtualMemory

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 01: copy of MBR
Disk \Device\Harddisk0\DR0 sector 02: copy of MBR
Disk \Device\Harddisk0\DR0 sector 03: copy of MBR
Disk \Device\Harddisk0\DR0 sector 04: copy of MBR
Disk \Device\Harddisk0\DR0 sector 05: copy of MBR
Disk \Device\Harddisk0\DR0 sector 06: copy of MBR
Disk \Device\Harddisk0\DR0 sector 07: copy of MBR
Disk \Device\Harddisk0\DR0 sector 08: copy of MBR
Disk \Device\Harddisk0\DR0 sector 09: copy of MBR
Disk \Device\Harddisk0\DR0 sector 10: copy of MBR
Disk \Device\Harddisk0\DR0 sector 11: copy of MBR
Disk \Device\Harddisk0\DR0 sector 12: copy of MBR
Disk \Device\Harddisk0\DR0 sector 13: copy of MBR
Disk \Device\Harddisk0\DR0 sector 14: copy of MBR
Disk \Device\Harddisk0\DR0 sector 15: copy of MBR
Disk \Device\Harddisk0\DR0 sector 16: copy of MBR
Disk \Device\Harddisk0\DR0 sector 17: copy of MBR
Disk \Device\Harddisk0\DR0 sector 18: copy of MBR
Disk \Device\Harddisk0\DR0 sector 19: copy of MBR
Disk \Device\Harddisk0\DR0 sector 20: copy of MBR
Disk \Device\Harddisk0\DR0 sector 21: copy of MBR
Disk \Device\Harddisk0\DR0 sector 22: copy of MBR
Disk \Device\Harddisk0\DR0 sector 23: copy of MBR
Disk \Device\Harddisk0\DR0 sector 24: copy of MBR
Disk \Device\Harddisk0\DR0 sector 25: copy of MBR
Disk \Device\Harddisk0\DR0 sector 26: copy of MBR
Disk \Device\Harddisk0\DR0 sector 27: copy of MBR
Disk \Device\Harddisk0\DR0 sector 28: copy of MBR
Disk \Device\Harddisk0\DR0 sector 29: copy of MBR
Disk \Device\Harddisk0\DR0 sector 30: copy of MBR
Disk \Device\Harddisk0\DR0 sector 31: copy of MBR
Disk \Device\Harddisk0\DR0 sector 32: copy of MBR
Disk \Device\Harddisk0\DR0 sector 33: copy of MBR
Disk \Device\Harddisk0\DR0 sector 34: copy of MBR
Disk \Device\Harddisk0\DR0 sector 35: copy of MBR
Disk \Device\Harddisk0\DR0 sector 36: copy of MBR
Disk \Device\Harddisk0\DR0 sector 37: copy of MBR
Disk \Device\Harddisk0\DR0 sector 38: copy of MBR
Disk \Device\Harddisk0\DR0 sector 39: copy of MBR
Disk \Device\Harddisk0\DR0 sector 40: copy of MBR
Disk \Device\Harddisk0\DR0 sector 41: copy of MBR
Disk \Device\Harddisk0\DR0 sector 42: copy of MBR
Disk \Device\Harddisk0\DR0 sector 43: copy of MBR
Disk \Device\Harddisk0\DR0 sector 44: copy of MBR
Disk \Device\Harddisk0\DR0 sector 45: copy of MBR
Disk \Device\Harddisk0\DR0 sector 46: copy of MBR
Disk \Device\Harddisk0\DR0 sector 47: copy of MBR
Disk \Device\Harddisk0\DR0 sector 48: copy of MBR
Disk \Device\Harddisk0\DR0 sector 49: copy of MBR
Disk \Device\Harddisk0\DR0 sector 50: copy of MBR
Disk \Device\Harddisk0\DR0 sector 51: copy of MBR
Disk \Device\Harddisk0\DR0 sector 52: copy of MBR
Disk \Device\Harddisk0\DR0 sector 53: copy of MBR
Disk \Device\Harddisk0\DR0 sector 54: copy of MBR
Disk \Device\Harddisk0\DR0 sector 55: copy of MBR
Disk \Device\Harddisk0\DR0 sector 56: copy of MBR
Disk \Device\Harddisk0\DR0 sector 57: copy of MBR
Disk \Device\Harddisk0\DR0 sector 58: copy of MBR
Disk \Device\Harddisk0\DR0 sector 59: copy of MBR
Disk \Device\Harddisk0\DR0 sector 60: copy of MBR
Disk \Device\Harddisk0\DR0 sector 61: copy of MBR
Disk \Device\Harddisk0\DR0 sector 62: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior; copy of MBR

---- EOF - GMER 1.0.15 ----


[edit: spelling errors]

Attached Files


Edited by Theresag86, 05 February 2010 - 10:59 PM.


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:20 PM

Posted 13 February 2010 - 03:44 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Theresag86

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Posted 14 February 2010 - 12:28 AM

Issues: AntiVir has been installed on the computer, frequent computer lockups and program crashes, 100% processor usage.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Theresa Granger at 18:29:26.78 on Sat 02/13/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.671 [GMT -6:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Theresa Granger\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.mywebsearch.com/index.jhtml?ptnrS=ZKxdm011YOUS&ptb=d2RXDfZNNV2QZGeya7g0_w&n=77ce53fe
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uURLSearchHooks: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - c:\program files\pagerage\tbPag1.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - c:\program files\pagerage\tbPag1.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - c:\program files\pagerage\tbPag1.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eee Docking] c:\program files\asus\eee docking\Eee Docking.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [LiveUpdate] c:\program files\asus\liveupdate\LiveUpdate.exe auto
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
StartupFolder: c:\docume~1\theres~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100210.001\IDSXpx86.sys [2010-2-12 329592]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-8-11 55152]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-2-5 102448]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-27 38912]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-4-27 39040]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe --> c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-8-11 1684736]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\amustor.sys --> c:\windows\system32\drivers\AmUStor.SYS [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100212.022\NAVENG.SYS [2010-2-12 84912]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100212.022\NAVEX15.SYS [2010-2-12 1324720]
S3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2009-8-20 1015424]

=============== Created Last 30 ================

2010-01-25 19:37:41 0 d-----w- c:\docume~1\theres~1\applic~1\Malwarebytes
2010-01-25 19:37:31 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-25 15:15:50 0 d-----w- c:\program files\common files\Uninstall
2010-01-25 15:15:30 0 d-----w- c:\program files\AV

==================== Find3M ====================

2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-20 19:53:01 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-12-20 19:53:01 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-12-20 19:53:01 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-12-20 19:53:01 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-11-27 17:11:44 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 17:11:44 1291776 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 16:07:35 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07:35 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07:34 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:07:34 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:07:34 11264 ----a-w- c:\windows\system32\msrle32.dll
2009-08-11 20:00:47 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2009-08-20 12:12:30 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 18:29:55.65 ===============


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-13 22:47:10
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\THERES~1\LOCALS~1\Temp\kggcyfod.sys


---- System - GMER 1.0.15 ----

SSDT 8596D580 ZwAlertResumeThread
SSDT 859700C0 ZwAlertThread
SSDT 85B1C400 ZwAllocateVirtualMemory
SSDT 859405E8 ZwAssignProcessToJobObject
SSDT 8559E108 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xA605C130]
SSDT 85B4DB50 ZwCreateMutant
SSDT 85AB9C68 ZwCreateSymbolicLinkObject
SSDT 85ACBC28 ZwCreateThread
SSDT 85940F10 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xA605C3B0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xA605C910]
SSDT 8575A5D8 ZwDuplicateObject
SSDT 859B1DF8 ZwFreeVirtualMemory
SSDT 8595B978 ZwImpersonateAnonymousToken
SSDT 8595E0D0 ZwImpersonateThread
SSDT 855AA358 ZwLoadDriver
SSDT 857DE6E0 ZwMapViewOfSection
SSDT 8594EFD0 ZwOpenEvent
SSDT 858738A8 ZwOpenProcess
SSDT 8597F5D8 ZwOpenProcessToken
SSDT 859418B0 ZwOpenSection
SSDT 8575A7A8 ZwOpenThread
SSDT 84BB1238 ZwProtectVirtualMemory
SSDT 85A070E0 ZwResumeThread
SSDT 8597B348 ZwSetContextThread
SSDT 84B3A268 ZwSetInformationProcess
SSDT 859414A0 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xA605CB60]
SSDT 85944700 ZwSuspendProcess
SSDT 859720F8 ZwSuspendThread
SSDT 85984D98 ZwTerminateProcess
SSDT 8597B0D0 ZwTerminateThread
SSDT 8597D368 ZwUnmapViewOfSection
SSDT 857E3BF0 ZwWriteVirtualMemory

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device 9DEC4D20

AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Attached Files



#4 Elise

Elise

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Posted 14 February 2010 - 05:32 AM

Hello Theresag86,

COMBOFIX
---------------
Please download ComboFix from one of these locations:
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

In your next reply, please include the following:
  • Combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 Theresag86

Theresag86
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  • Local time:07:20 AM

Posted 14 February 2010 - 09:58 AM

ComboFix 10-02-12.01 - Theresa Granger 02/14/2010 8:34.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.645 [GMT -6:00]
Running from: c:\documents and settings\Theresa Granger\Desktop\ComboFix.exe
AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\av
c:\program files\Common Files\Uninstall
c:\recycler\S-1-5-21-4155940279-453244667-3627011575-1003
c:\windows\system32\Thumbs.db

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_MYWEBSEARCHSERVICE
-------\Service_MyWebSearchService


((((((((((((((((((((((((( Files Created from 2010-01-14 to 2010-02-14 )))))))))))))))))))))))))))))))
.

2010-02-14 00:39 . 2010-02-03 09:00 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\NAVENG.SYS
2010-02-14 00:39 . 2010-02-03 09:00 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\NAVEX15.SYS
2010-02-14 00:39 . 2009-12-18 09:00 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\NAVENG32.DLL
2010-02-14 00:39 . 2009-12-18 09:00 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\NAVEX32A.DLL
2010-02-14 00:39 . 2009-12-18 09:00 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\EECTRL.SYS
2010-02-14 00:39 . 2009-12-18 09:00 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\ERASER.SYS
2010-02-14 00:39 . 2009-12-18 09:00 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\CCERASER.DLL
2010-02-14 00:39 . 2009-12-18 09:00 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100213.024\ECMSVR32.DLL
2010-02-13 01:48 . 2009-11-05 07:30 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\Scxpx86.dll
2010-02-13 01:48 . 2009-11-05 07:30 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSxpx86.dll
2010-02-13 01:48 . 2009-11-05 07:30 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSviA64.sys
2010-02-13 01:48 . 2009-11-05 07:30 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSvix86.sys
2010-02-13 01:48 . 2009-11-05 07:30 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSXpx86.sys
2010-02-05 23:50 . 2009-11-05 07:30 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\Scxpx86.dll
2010-02-05 23:50 . 2009-11-05 07:30 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSxpx86.dll
2010-02-05 23:50 . 2009-11-05 07:30 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSviA64.sys
2010-02-05 23:50 . 2009-11-05 07:30 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSvix86.sys
2010-02-05 23:50 . 2009-11-05 07:30 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSXpx86.sys
2010-01-25 19:37 . 2010-01-25 19:37 -------- d-----w- c:\documents and settings\Theresa Granger\Application Data\Malwarebytes
2010-01-25 19:37 . 2010-01-25 19:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-13 01:38 . 2009-12-20 23:41 -------- d-----w- c:\program files\PageRage
2010-01-13 14:17 . 2009-12-20 04:24 -------- d-----w- c:\documents and settings\Theresa Granger\Application Data\Skype
2010-01-13 14:17 . 2010-01-01 01:04 -------- d-----w- c:\documents and settings\Theresa Granger\Application Data\skypePM
2010-01-01 01:04 . 2010-01-01 01:04 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2009-12-31 16:50 . 2009-08-11 13:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2009-08-11 13:03 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-21 15:26 . 2009-12-19 05:53 60664 ----a-w- c:\documents and settings\Theresa Granger\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-21 14:38 . 2009-12-21 14:38 -------- d-----w- c:\program files\MSBuild
2009-12-21 14:38 . 2009-12-21 14:38 -------- d-----w- c:\program files\Reference Assemblies
2009-12-21 14:36 . 2009-12-21 14:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-12-20 23:41 . 2009-12-20 23:41 -------- d-----w- c:\program files\Conduit
2009-12-20 23:41 . 2009-12-20 23:41 -------- d-----w- c:\program files\Yontoo Layers Client
2009-12-20 23:41 . 2009-12-20 23:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Tarma Installer
2009-12-20 19:53 . 2009-12-18 18:07 -------- d-----w- c:\program files\Symantec
2009-12-20 19:53 . 2009-12-18 18:07 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-12-20 19:53 . 2009-12-18 18:07 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-12-20 19:53 . 2009-12-18 18:07 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-12-20 19:53 . 2009-12-18 18:07 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-12-18 21:30 . 2009-12-18 18:07 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-12-18 19:55 . 2009-12-18 19:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-12-18 19:25 . 2009-12-18 19:23 -------- d-----w- c:\documents and settings\Theresa Granger\Application Data\Yahoo!
2009-12-18 19:24 . 2009-12-18 19:19 -------- d-----w- c:\program files\Yahoo!
2009-12-18 19:23 . 2009-12-18 19:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2009-12-18 18:07 . 2009-12-18 18:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2009-12-18 18:07 . 2009-12-18 18:07 1294680 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll
2009-12-18 18:07 . 2009-12-18 18:07 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll
2009-12-18 18:07 . 2009-12-18 18:07 791920 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll
2009-12-18 18:07 . 2009-12-18 18:07 288104 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CPDOEM\CPDOEM.dll
2009-12-18 18:06 . 2009-12-18 18:06 -------- d-----w- c:\program files\Windows Sidebar
2009-12-18 18:06 . 2009-08-11 19:52 -------- d-----w- c:\program files\Norton Internet Security
2009-12-18 18:05 . 2009-12-18 18:05 -------- d-----w- c:\program files\NortonInstaller
2009-12-18 18:05 . 2009-12-18 18:05 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-12-16 18:43 . 2009-08-11 13:13 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-15 22:08 . 2009-12-20 23:41 108544 --s-a-r- c:\documents and settings\All Users\Application Data\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setup.dll
2009-12-15 22:08 . 2009-12-20 23:41 168448 --s-a-r- c:\documents and settings\All Users\Application Data\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll
2009-12-14 07:08 . 2009-08-11 13:03 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-04 18:22 . 2009-08-11 13:03 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2009-11-27 17:11 . 2009-08-11 13:03 1291776 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 17:11 . 2008-04-14 05:42 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 16:07 . 2009-08-11 13:03 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07 . 2001-08-17 22:36 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07 . 2009-08-11 13:03 11264 ----a-w- c:\windows\system32\msrle32.dll
2009-11-27 16:07 . 2009-08-11 13:03 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:07 . 2008-04-14 05:41 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-21 15:51 . 2009-08-11 13:03 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{9565115d-c7d6-46d3-bd63-b67b481a4368}"= "c:\program files\PageRage\tbPag1.dll" [2010-02-13 2349080]

[HKEY_CLASSES_ROOT\clsid\{9565115d-c7d6-46d3-bd63-b67b481a4368}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9565115d-c7d6-46d3-bd63-b67b481a4368}]
2010-02-13 01:38 2349080 ----a-w- c:\program files\PageRage\tbPag1.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2009-12-15 22:08 194912 ------w- c:\program files\Yontoo Layers Client\YontooIEClient.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{9565115d-c7d6-46d3-bd63-b67b481a4368}"= "c:\program files\PageRage\tbPag1.dll" [2010-02-13 2349080]

[HKEY_CLASSES_ROOT\clsid\{9565115d-c7d6-46d3-bd63-b67b481a4368}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{9565115D-C7D6-46D3-BD63-B67B481A4368}"= "c:\program files\PageRage\tbPag1.dll" [2010-02-13 2349080]

[HKEY_CLASSES_ROOT\clsid\{9565115d-c7d6-46d3-bd63-b67b481a4368}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Eee Docking"="c:\program files\ASUS\Eee Docking\Eee Docking.exe" [2009-07-27 397312]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2009-11-10 5244216]
"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 111856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-12-19 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-12-19 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-12-19 131072]
"RTHDCPL"="RTHDCPL.EXE" [2009-04-27 17881088]
"AsusACPIServer"="c:\program files\EeePC\ACPI\AsAcpiSvr.exe" [2009-04-17 630784]
"AsusEPCMonitor"="c:\program files\EeePC\ACPI\AsEPCMon.exe" [2009-03-13 98304]
"AsusTray"="c:\program files\EeePC\ACPI\AsTray.exe" [2009-04-17 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-04-09 1512744]
"SynAsusAcpi"="c:\program files\Synaptics\SynTP\SynAsusAcpi.exe" [2009-04-09 79144]
"LiveUpdate"="c:\program files\Asus\LiveUpdate\LiveUpdate.exe" [2009-08-27 735208]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2008-04-14 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 111856]

c:\documents and settings\Theresa Granger\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
SuperHybridEngine.lnk - c:\program files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe [2009-8-11 376832]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2007-10-11 02:51 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
2009-02-07 01:51 3885408 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [2/2/2010 11:35 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [2/2/2010 11:35 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [2/2/2010 11:35 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSXpx86.sys [2/12/2010 7:48 PM 329592]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [8/11/2009 1:51 PM 55152]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2/2/2010 11:35 PM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/5/2010 5:51 PM 102448]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [4/27/2009 7:59 PM 38912]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [4/27/2009 11:47 PM 39040]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [8/11/2009 1:00 PM 1684736]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS --> c:\windows\system32\drivers\AmUStor.SYS [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\Windows Live\Family Safety\fsssvc.exe [2/6/2009 7:08 PM 533360]
S3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [8/20/2009 6:24 AM 1015424]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://home.mywebsearch.com/index.jhtml?ptnrS=ZKxdm011YOUS&ptb=d2RXDfZNNV2QZGeya7g0_w&n=77ce53fe
mStart Page = hxxp://www.yahoo.com
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-snp2uvc - c:\windows\vsnp2uvc.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-14 08:40
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1500)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\windows\system32\wscntfy.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\igfxext.exe
c:\progra~1\Yahoo!\Messenger\ymsgr_tray.exe
.
**************************************************************************
.
Completion time: 2010-02-14 08:43:10 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-14 14:43

Pre-Run: 144,474,673,152 bytes free
Post-Run: 145,342,099,456 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - F6A4F117C530E969691805E0D8DEF0DC


#6 Elise

Elise

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Posted 14 February 2010 - 11:24 AM

Hello Theresag86,

I recommend you uninstall the following two programs. Although they are not plain malware, they are considered unsafe by some because they install/use some components without notifying the user.

UNINSTALL PROGRAMS
--------------------------------
Go to Start > Control Panel > Add or Remove Programs.

Remove the following programs, if they are present.

    Yontoo Layers Client
    PageRage Toolbar
If you are unsure of how to use Add or Remove Programs, then please see this tutorial:
How To Remove An Installed Program From Your Computer


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include the following:
  • MBAM log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#7 Theresag86

Theresag86
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  • Local time:07:20 AM

Posted 14 February 2010 - 12:09 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3739
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/14/2010 11:04:17 AM
mbam-log-2010-02-14 (11-04-17).txt

Scan type: Full Scan (C:\|)
Objects scanned: 147361
Time elapsed: 19 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Environment\evapp (Rogue.Antivir2010) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\evuninst (Rogue.Antivir2010) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#8 Elise

Elise

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Posted 14 February 2010 - 12:51 PM

Hello Theresag86,

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  12. Push the button.
  13. Push

In your next reply, please include the following:
  • ESET online scan results
  • A description of any remaining problems.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#9 Theresag86

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Posted 14 February 2010 - 02:16 PM

No log was produced, so ESET didn't detect an infection. I'm still getting sluggish performance and high processor usage.

This is an Eee netbook, running XP home on 1gb of RAM. Is that also possibly the cause? I thought that was sufficient for the netbook versions being licensed and sold out there.

#10 Elise

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Posted 14 February 2010 - 02:31 PM

Hello Theresag86,

We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. Push the button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

In your next reply, please include the following:
  • OTL report

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#11 Theresag86

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Posted 14 February 2010 - 02:41 PM

OTL logfile created on: 2/14/2010 1:38:44 PM - Run 1
OTL by OldTimer - Version 3.1.28.0 Folder = C:\Documents and Settings\Theresa Granger\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,015.00 Mb Total Physical Memory | 496.00 Mb Available Physical Memory | 49.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 84.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 144.12 Gb Total Space | 135.30 Gb Free Space | 93.88% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: YOUR-TSHMCNHUOQ
Current User Name: Theresa Granger
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/02/14 13:34:11 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Theresa Granger\Desktop\OTL.exe
PRC - [2009/11/10 15:39:26 | 000,079,160 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\Messenger\Ymsgr_tray.exe
PRC - [2009/08/27 16:53:56 | 000,735,208 | ---- | M] () -- C:\Program Files\ASUS\LiveUpdate\LiveUpdate.exe
PRC - [2009/08/25 18:09:09 | 000,117,640 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
PRC - [2009/07/27 17:58:38 | 000,397,312 | ---- | M] () -- C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
PRC - [2009/04/27 03:08:42 | 017,881,088 | ---- | M] (Realtek Semiconductor Corp.) -- C:\WINDOWS\RTHDCPL.EXE
PRC - [2009/04/16 20:46:30 | 000,630,784 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
PRC - [2009/04/16 19:58:54 | 000,118,784 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\ACPI\AsTray.exe
PRC - [2009/04/09 07:13:40 | 001,512,744 | ---- | M] (Synaptics Incorporated) -- C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
PRC - [2009/03/25 11:43:40 | 000,376,832 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
PRC - [2009/03/13 17:15:02 | 000,098,304 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\ACPI\AsEPCMon.exe
PRC - [2009/03/08 15:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\iexplore.exe
PRC - [2009/02/23 07:05:34 | 000,111,856 | ---- | M] (Yahoo! Inc) -- C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
PRC - [2009/02/06 19:21:00 | 000,224,632 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Toolbar\wltuser.exe
PRC - [2009/01/14 18:53:02 | 000,226,656 | ---- | M] (Microsoft Corp.) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/04/14 06:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/04/14 06:00:00 | 000,013,824 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\wscntfy.exe
PRC - [2007/12/19 09:08:12 | 000,159,744 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\hkcmd.exe
PRC - [2007/12/19 09:08:08 | 000,135,168 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\igfxtray.exe
PRC - [2007/12/19 09:07:40 | 000,163,840 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\igfxext.exe
PRC - [2007/12/19 09:07:30 | 000,249,856 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\igfxsrvc.exe
PRC - [2006/10/26 21:24:54 | 000,098,632 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE


========== Modules (SafeList) ==========

MOD - [2010/02/14 13:34:11 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Theresa Granger\Desktop\OTL.exe
MOD - [2009/08/25 18:09:06 | 000,419,696 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\asOEHook.dll


========== Win32 Services (SafeList) ==========

SRV - [2009/08/25 18:09:09 | 000,117,640 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe -- (Norton Internet Security)
SRV - [2009/02/06 19:08:58 | 000,533,360 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Live\Family Safety\fsssvc.exe -- (fsssvc)
SRV - [2009/01/14 18:53:02 | 000,226,656 | ---- | M] (Microsoft Corp.) [Auto | Running] -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
SRV - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2006/10/26 20:49:34 | 000,441,136 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE -- (odserv)
SRV - [2006/10/26 15:03:08 | 000,145,184 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)


========== Driver Services (SafeList) ==========

DRV - [2010/02/03 03:00:00 | 001,324,720 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100214.004\NAVEX15.SYS -- (NAVEX15)
DRV - [2010/02/03 03:00:00 | 000,084,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100214.004\NAVENG.SYS -- (NAVENG)
DRV - [2010/02/02 23:35:05 | 000,482,432 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\ccHPx86.sys -- (ccHP)
DRV - [2009/12/20 13:53:01 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2009/12/18 03:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2009/12/18 03:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/11/05 01:30:40 | 000,329,592 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100210.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2009/08/25 18:09:10 | 000,310,320 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\NIS\1008000.029\SYMEFA.SYS -- (SymEFA)
DRV - [2009/08/25 18:09:10 | 000,308,272 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\SRTSP.SYS -- (SRTSP)
DRV - [2009/08/25 18:09:10 | 000,259,632 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\BHDrvx86.sys -- (BHDrvx86)
DRV - [2009/08/25 18:09:10 | 000,217,136 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\SYMTDI.SYS -- (SYMTDI)
DRV - [2009/08/25 18:09:10 | 000,089,904 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\SYMFW.SYS -- (SYMFW)
DRV - [2009/08/25 18:09:10 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\NIS\1008000.029\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2009/08/25 18:09:10 | 000,036,400 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\SYMNDIS.SYS -- (SYMNDIS)
DRV - [2009/08/25 18:09:10 | 000,033,072 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\NIS\1008000.029\SYMIDS.SYS -- (SYMIDS)
DRV - [2009/08/25 18:08:51 | 000,036,400 | R--- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SymIM.sys -- (SymIMMP)
DRV - [2009/08/25 18:08:51 | 000,036,400 | R--- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\SymIM.sys -- (SymIM)
DRV - [2009/07/10 19:33:36 | 001,015,424 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\rt2860.sys -- (RT80x86)
DRV - [2009/05/05 15:08:52 | 000,009,216 | R--- | M] (Alcor Micro, Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\AmUStor.dll -- (AmUStor)
DRV - [2009/04/27 05:26:44 | 005,074,944 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2009/04/09 07:14:28 | 000,208,816 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SynTP.sys -- (SynTP)
DRV - [2009/03/14 00:05:26 | 001,528,928 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\athw.sys -- (AR5416)
DRV - [2009/03/13 17:32:18 | 001,759,616 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\snp2uvc.sys -- (SNP2UVC) USB2.0 PC Camera (SNP2UVC)
DRV - [2009/03/01 23:03:47 | 000,038,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\l1c51x86.sys -- (L1c)
DRV - [2009/02/06 19:08:42 | 000,055,152 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\fssfltr_tdi.sys -- (fssfltr)
DRV - [2008/11/19 02:21:28 | 000,039,040 | ---- | M] (GenesysLogic Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\uvclf.sys -- (uvclf)
DRV - [2008/09/11 23:32:56 | 000,327,192 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\iaStor.sys -- (iaStor)
DRV - [2008/08/05 06:10:12 | 001,684,736 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Ambfilt.sys -- (Ambfilt)
DRV - [2008/04/14 06:00:00 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2008/04/14 06:00:00 | 000,020,480 | ---- | M] (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\secdrv.sys -- (Secdrv)
DRV - [2008/04/14 06:00:00 | 000,017,792 | ---- | M] (Parallel Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ptilink.sys -- (Ptilink)
DRV - [2008/04/08 16:59:28 | 000,010,752 | ---- | M] (ASUSTeK Computer Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ASUSACPI.SYS -- (AsusACPI)
DRV - [2007/12/19 09:32:12 | 005,854,688 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\igxpmp32.sys -- (ialm)
DRV - [2006/01/04 01:41:48 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Monfilt.sys -- (Monfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com


IE - HKU\.DEFAULT\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?pt...&n=77ce53fe
IE - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\S-1-5-21-851024809-3836130761-3238152269-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\m3ffxtbr@mywebsearch.com: C:\Program Files\MyWebSearch\bar\firefox\


O1 HOSTS File: ([2010/02/14 08:40:24 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (no name) - - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O4 - HKLM..\Run: [AsusACPIServer] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [AsusEPCMonitor] C:\Program Files\EeePC\ACPI\AsEPCMon.exe (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [AsusTray] C:\Program Files\EeePC\ACPI\AsTray.exe (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe (Intel Corporation)
O4 - HKLM..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe (Intel Corporation)
O4 - HKLM..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [LiveUpdate] C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe ()
O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()
O4 - HKLM..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe (Intel Corporation)
O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [RTHDCPL] C:\WINDOWS\RTHDCPL.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [SynAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
O4 - HKLM..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics Incorporated)
O4 - HKLM..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006..\Run: [Eee Docking] C:\Program Files\ASUS\Eee Docking\Eee Docking.exe ()
O4 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006..\Run: [Messenger (Yahoo!)] C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ SuperHybridEngine.lnk = C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe (ASUSTeK Computer Inc.)
O4 - Startup: C:\Documents and Settings\Theresa Granger\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19_Classes\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20_Classes\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\S-1-5-21-851024809-3836130761-3238152269-1006_Classes\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.72.134 68.87.77.134
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll (Symantec Corporation)
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Theresa Granger\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Theresa Granger\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/08/11 07:16:06 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/02/14 13:34:09 | 000,549,376 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Theresa Granger\Desktop\OTL.exe
[2010/02/14 12:11:58 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2010/02/14 10:39:50 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/02/14 10:39:47 | 000,019,160 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/02/14 10:39:47 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/02/14 10:31:27 | 005,115,824 | ---- | C] (Malwarebytes Corporation ) -- C:\Documents and Settings\Theresa Granger\Desktop\mbam-setup.exe
[2010/02/14 08:30:53 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2010/02/14 08:29:50 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/02/14 08:29:50 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/02/14 08:29:50 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/02/14 08:29:50 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/02/14 08:29:41 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/02/14 08:29:29 | 000,000,000 | ---D | C] -- C:\Qoobox
[2010/01/25 13:37:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Theresa Granger\Application Data\Malwarebytes
[2010/01/25 13:37:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/01/18 12:06:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Theresa Granger\Desktop\Unused Desktop Shortcuts
[2009/08/12 01:50:21 | 000,196,608 | ---- | C] ( ) -- C:\WINDOWS\System32\csnp2uvc.dll
[2009/08/12 01:50:19 | 000,225,280 | ---- | C] ( ) -- C:\WINDOWS\System32\rsnp2uvc.dll
[2009/08/11 07:19:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2009/08/11 07:19:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[2009/08/11 07:16:02 | 000,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2009/08/11 07:16:02 | 000,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/02/14 13:34:11 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Theresa Granger\Desktop\OTL.exe
[2010/02/14 10:39:52 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/02/14 10:38:09 | 000,521,766 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/02/14 10:38:09 | 000,442,024 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/02/14 10:38:09 | 000,071,810 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/02/14 10:33:59 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/02/14 10:33:56 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/02/14 10:33:05 | 002,359,296 | -H-- | M] () -- C:\Documents and Settings\Theresa Granger\NTUSER.DAT
[2010/02/14 10:33:05 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Theresa Granger\ntuser.ini
[2010/02/14 10:32:57 | 005,723,892 | -H-- | M] () -- C:\Documents and Settings\Theresa Granger\Local Settings\Application Data\IconCache.db
[2010/02/14 10:31:33 | 005,115,824 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Theresa Granger\Desktop\mbam-setup.exe
[2010/02/14 08:40:40 | 000,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/02/14 08:40:24 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2010/02/14 08:30:58 | 000,000,281 | RHS- | M] () -- C:\boot.ini
[2010/02/14 08:27:59 | 003,857,112 | R--- | M] () -- C:\Documents and Settings\Theresa Granger\Desktop\ComboFix.exe
[2010/02/12 21:24:16 | 000,567,240 | ---- | M] () -- C:\WINDOWS\System32\drivers\NIS\1008000.029\Cat.DB
[2010/02/12 21:24:06 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/02/12 19:37:16 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/02/05 20:37:26 | 000,524,288 | ---- | M] () -- C:\Documents and Settings\Theresa Granger\Desktop\dds.scr
[2010/02/03 21:49:44 | 000,002,244 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Norton Internet Security.lnk
[2010/02/02 23:35:05 | 000,482,432 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\NIS\1008000.029\cchpx86.sys
[2010/02/02 23:35:01 | 000,000,172 | ---- | M] () -- C:\WINDOWS\System32\drivers\NIS\1008000.029\isolate.ini
[2010/01/25 18:28:46 | 000,014,834 | ---- | M] () -- C:\Documents and Settings\Theresa Granger\My Documents\hope3
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/02/14 10:39:52 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/02/14 08:30:58 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2010/02/14 08:30:55 | 000,260,272 | ---- | C] () -- C:\cmldr
[2010/02/14 08:29:50 | 000,261,632 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/02/14 08:29:50 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/02/14 08:29:50 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/02/14 08:29:50 | 000,077,312 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/02/14 08:29:50 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/02/14 08:27:56 | 003,857,112 | R--- | C] () -- C:\Documents and Settings\Theresa Granger\Desktop\ComboFix.exe
[2010/02/05 20:43:35 | 000,293,376 | ---- | C] () -- C:\Documents and Settings\Theresa Granger\Desktop\gmer.exe
[2010/02/05 20:37:23 | 000,524,288 | ---- | C] () -- C:\Documents and Settings\Theresa Granger\Desktop\dds.scr
[2010/01/25 18:28:43 | 000,014,834 | ---- | C] () -- C:\Documents and Settings\Theresa Granger\My Documents\hope3
[2009/12/24 20:12:07 | 000,006,144 | ---- | C] () -- C:\WINDOWS\System32\drivers\ASUSHWIO.SYS
[2009/08/12 02:41:34 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2009/08/12 01:50:21 | 001,759,616 | ---- | C] () -- C:\WINDOWS\System32\drivers\snp2uvc.sys
[2009/08/12 01:50:21 | 000,028,544 | ---- | C] () -- C:\WINDOWS\System32\drivers\sncduvc.sys
[2009/08/12 01:50:21 | 000,015,497 | ---- | C] () -- C:\WINDOWS\snp2uvc.ini
[2009/08/11 13:06:52 | 000,021,864 | ---- | C] () -- C:\WINDOWS\AsAcpiSvrLang.ini
[2009/08/11 13:06:52 | 000,012,208 | ---- | C] () -- C:\WINDOWS\AsTrayLang.ini
[2009/08/11 12:51:31 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4906.dll
[2009/08/11 07:03:27 | 000,005,312 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
< End of report >


#12 Elise

Elise

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Posted 14 February 2010 - 02:51 PM

Hello Theresag86,

Your amount of RAM should be enough for smooth running of most applications.

We need to run an OTL Fix
  1. Please reopen on your desktop.
  2. Copy and Paste the following code into the textbox. Do not include the word "Code"
    CODE
    :otl
    IE - HKU\S-1-5-21-851024809-3836130761-3238152269-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?pt...&n=77ce53fe
    FF - HKLM\software\mozilla\Firefox\Extensions\\m3ffxtbr@mywebsearch.com: C:\Program Files\MyWebSearch\bar\firefox\

    :commands
    [emptytemp]
  3. Push
  4. OTL may ask to reboot the machine. Please do so if asked.
  5. Click .
  6. A report will open. Copy and Paste that report in your next reply.

In your next reply, please include the following:
  • OTL report

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 Elise

Elise

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Posted 19 February 2010 - 09:53 AM

Continuation here: http://www.bleepingcomputer.com/forums/ind...=295781&hl=

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#14 Elise

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Posted 24 February 2010 - 11:02 AM

Hello Theresag86,

Well, that was one bumpy ride! Luckily things are back in working order now!

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean smile.gif

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    • Delete DDS, GMER (this is a random named file) and OTL.
Please read these advices, in order to prevent reinfecting your PC:
  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  2. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  3. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  4. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.
Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.


regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#15 Elise

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Posted 05 March 2010 - 06:55 AM

Since the issue is resolved, this topic will now be closed

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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