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Modem hijacked


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3 replies to this topic

#1 BOBSKI

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Posted 22 September 2004 - 12:47 AM

Hi
I live in Sweden and not really pc literate, for 2 years running winXP and norton anti virus/firewall etc
I have ran live update every week all with no problem,until last Tues.
My teenage daughter had problems with the net connection,slow (12000kbs)and the phone sound when connecting to the net does not sound right.
Found out the ISP I have is tele2.se and the user name and modem phone number I have in my service agreement changes itself like magic.
First I run a full scan with norton and it picked up nothing,so no problem I thought.
I then loaded and run Ad-adware and it found 430 critical objects,(phone dialers/porn etc which are deleted)so much for norton.I then loaded and run spybot and spyblaster which found a little more.

I still have the problem which is even when I just turn on my pc and go to internet options and watch my ISP connection with phone number without actually trying to connect to the net the number changes from 12 digits to 9 digits like magic and no other programs are open othen than what is running on start up and in services.
My user I.D. number also changes from 7 digits to 11 digits.
I also noticed that although I never connected to the net in temp internet files I see
not http://www. etc I have a lot that begin like
hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance etc and some files like ms-its:c\windows\help\ntshared.chm::/shortcutCold.gif
I do not know if these temp internet files are useful to know but here you are anyway.
Last night I ran a full scan with Ad-adware and then spybot, rebooted and ran HijackThis and here is my logfile.
I hope somebody can help as I am soon going to put my size 11's right through this nice 17" TFT.
Thanks in advance for any advice.

Logfile of HijackThis v1.98.2
Scan saved at 22:51:03, on 2004-09-21
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\Program\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Norton Internet Security\NISSERV.EXE
C:\WINDOWS\System32\PROMon.exe
C:\WINDOWS\System32\ICO.EXE
C:\Program\QuickLib\QuickLibSysTray.exe
C:\Program\Norton Internet Security\IAMAPP.EXE
C:\Program\NORTON~1\navapw32.exe
C:\Program\Delade filer\Logitech\QCDriver\LVCOMS.EXE
C:\Program\Real\RealPlayer\RealPlay.exe
C:\Program\iTunes\iTunesHelper.exe
C:\Program\A4Tech\Mouse\Amoumain.exe
C:\WINDOWS\system32\explorer.exe
C:\WINDOWS\system32\tbctray.exe
C:\Program\MSN Messenger\MsnMsgr.Exe
C:\Program\PANICW~1\POP-UP~1\PSFree.exe
C:\Program\Spybot - Search & Destroy\TeaTimer.exe
C:\Program\Bluffstopparen\Bluffstopparen.exe
C:\Program\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
C:\Program\iPod\bin\iPodService.exe
C:\Program\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Documents and Settings\utb-pc02\Lokala inställningar\Temp\Temporär katalog 1 för hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.tele2.se
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.tele2.se
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer - Tele2
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [QuickLib] C:\Program\QuickLib\QuickLibSysTray.exe
O4 - HKLM\..\Run: [iamapp] C:\Program\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\Program\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program\Delade filer\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iTunesHelper] C:\Program\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [WheelMouse] C:\Program\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [explorer] C:\WINDOWS\system32\explorer.exe -go -c10 -w
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\Program\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Bluffstopparen.lnk = C:\Program\Bluffstopparen\Bluffstopparen.exe
O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Informationshanteraren - {9455301C-CF6B-11D3-A266-00C04F689C50} - c:\Program\Delade filer\Microsoft Shared\Reference 2001\EROProj.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.tele2.se
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://lnknsr02.gbgsd.se/qp2.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A5B4176A-5347-4CEC-AB75-26947BB34183} (InstaladorBetyByte Control) - http://www.redzone.nu/uploads/cab/instaladorbetybyteuk.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

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#2 Daisuke

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Posted 22 September 2004 - 05:29 AM

Hi BOBSKI,

1. Download Ad-aware SE 1.05: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.

2. You are running HijackThis from a temp directory. Please Move HijackThis to it's own, permanent folder, e.g. c:\HJT

3. Print this instructions because you are not able to access the Internet in SafeMode.

4. Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

5. REBOOT into SafeMode: Starting your computer in Safe mode, use the F8 method.

6. Run HijackThis!, press "Scan" and tick the boxes next to all these, close all other windows and browsers, then press "Fix Checked" button.

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [explorer] C:\WINDOWS\system32\explorer.exe -go -c10 -w

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE (file missing)


7. Search for this file and delete it if found:
C:\WINDOWS\system32\explorer.exe <-- this file in this folder C:\WINDOWS\system32\

There is another explorer.exe in c:\windows folder, don't delete this one, it's a legitimate Windows file.

8. Empty the Recycle Bin.

9. Run AdAware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Perform full system scan" and press "Next". Let AdAware remove anything it finds.

10. REBOOT normally. Run HijackThis! again and post a new log.

Edited by cryo, 22 September 2004 - 05:29 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 BOBSKI

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Posted 23 September 2004 - 12:10 AM

Hi Cyro

I have now did what you asked rebooted normally and run HijackThis again
here is log number 2.
P.S. I am pretty sure I did what you asked because although I live in Sweden I am Scottish and the OS Win XP is all in Swedish so I had to take my time, as I said before I am not really pc literate but when it comes to pc language in Swedish,not quite so easy to follow from english to Swedish.
If I have made a mistake that may be the reason.
I have just looked at the result of the logfile and I see I have not put HijackThis in its own folder, I will attend to that tonight.

Thanks again for your time....

Logfile of HijackThis v1.98.2
Scan saved at 19:26:20, on 2004-09-22
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\Program\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Norton Internet Security\NISSERV.EXE
C:\WINDOWS\System32\PROMon.exe
C:\WINDOWS\System32\ICO.EXE
C:\Program\QuickLib\QuickLibSysTray.exe
C:\Program\Norton Internet Security\IAMAPP.EXE
C:\Program\NORTON~1\navapw32.exe
C:\Program\Delade filer\Logitech\QCDriver\LVCOMS.EXE
C:\Program\Real\RealPlayer\RealPlay.exe
C:\Program\iTunes\iTunesHelper.exe
C:\Program\A4Tech\Mouse\Amoumain.exe
C:\WINDOWS\system32\tbctray.exe
C:\Program\MSN Messenger\MsnMsgr.Exe
C:\Program\PANICW~1\POP-UP~1\PSFree.exe
C:\Program\Spybot - Search & Destroy\TeaTimer.exe
C:\Program\Bluffstopparen\Bluffstopparen.exe
C:\Program\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
C:\Program\iPod\bin\iPodService.exe
C:\Program\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Documents and Settings\utb-pc02\Lokala inställningar\Temp\Temporär katalog 1 för hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.tele2.se
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.tele2.se
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer - Tele2
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [QuickLib] C:\Program\QuickLib\QuickLibSysTray.exe
O4 - HKLM\..\Run: [iamapp] C:\Program\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\Program\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program\Delade filer\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iTunesHelper] C:\Program\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [WheelMouse] C:\Program\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\Program\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Bluffstopparen.lnk = C:\Program\Bluffstopparen\Bluffstopparen.exe
O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Informationshanteraren - {9455301C-CF6B-11D3-A266-00C04F689C50} - c:\Program\Delade filer\Microsoft Shared\Reference 2001\EROProj.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.tele2.se
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://lnknsr02.gbgsd.se/qp2.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A5B4176A-5347-4CEC-AB75-26947BB34183} (InstaladorBetyByte Control) - http://www.redzone.nu/uploads/cab/instaladorbetybyteuk.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

#4 Daisuke

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Posted 23 September 2004 - 03:35 AM

Log looks clean...great job!

Very important: Update your Windows ASAP !!
Your log shows that you are seriously behind on windows updates. Go to http://www.windowsupdate.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. When its done you will see on your left a section called critical updates. Click on that section and install everything that you can. When it prompts you to reboot, do so. Then repeat this process again until there are no more critical updates listed.

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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