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Computer slowdowl even after multiple problems removed with Malwarebytes


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2 replies to this topic

#1 Rotzy

Rotzy

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Posted 05 February 2010 - 02:12 PM

Hello.

My computer has been suffering from a general slowdown. I takes over a minute to load a webpage, multiple minutes to load some programs, and my desktop image will not appear.

Any help would be greatly appreciated.

-Rotzy


DDS (Ver_09-12-01.01) - NTFSx86
Run by Linda M. VanRotz at 14:00:13.51 on Fri 02/05/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.173 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\AOL\1190060049\ee\AOLSoftware.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
E:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\AOL9~1.1\waol.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~2\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AOL9~1.1\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Linda M. VanRotz\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearchAssistant = hxxp://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {ACB1E670-3217-45C4-A021-6B829A8A27CB} - No File
EB: {2178C864-B8BC-41AE-A1FB-EB6A32F87EB1} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: {A798E2B4-B6A0-4B96-8C53-8EC7A3B0895A} - No File
uRun: [PopUpStopperFreeEdition] "e:\progra~1\panicw~1\pop-up~2\PSFree.exe"
uRun: [AOL Fast Start] "c:\progra~1\aol9~1.1\AOL.EXE" -b
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HostManager] c:\program files\common files\aol\1190060049\ee\AOLSoftware.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - e:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\zoneal~1.lnk - e:\program files\zone labs\zonealarm\zonealarm.exe
IE: &Search
IE: E&xport to Microsoft Excel - e:\progra~1\micros~1\office10\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - e:\program files\aim95\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37685.7530671296
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {EA6246B4-F380-443F-8727-9AEA3371146C} - hxxp://aolsvc.aol.com/onlinegames/free-trial-wedding-dash/WeddingDash.1.0.0.47.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
SEH: Internet Shortcut: {fbf23b40-e3f0-101b-8488-00aa003e56f8} - shdocvw.dll

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-5 385536]
R2 aawservice;Lavasoft Ad-Aware Service;e:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-2-5 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~2\mcshield.exe [2010-2-5 144704]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-2-5 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-2-5 35272]
S2 0051811265394672mcinstcleanup;McAfee Application Installer Cleanup (0051811265394672);c:\docume~1\lindam~1.van\locals~1\temp\005181~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\lindam~1.van\locals~1\temp\005181~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\3.bin\mwssvc.exe --> c:\progra~1\mywebs~1\bar\3.bin\mwssvc.exe [?]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-2-5 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-2-5 40552]
S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~2\mcsysmon.exe [2010-2-5 606736]

=============== Created Last 30 ================

2010-02-05 18:53:49 0 d-----w- c:\windows\Internet Logs
2010-02-05 18:38:12 5313 ----a-w- c:\windows\system32\Config.MPF
2010-02-05 18:31:26 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-02-05 18:31:26 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2010-02-05 18:31:26 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2010-02-05 18:31:20 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2010-02-05 18:30:44 0 d-----w- c:\program files\common files\McAfee
2010-02-05 18:30:42 0 d-----w- c:\program files\McAfee.com
2010-02-05 18:26:44 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2010-02-05 18:07:36 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2010-01-23 15:47:09 0 d-----w- c:\docume~1\lindam~1.van\applic~1\Malwarebytes
2010-01-23 15:46:11 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-23 15:46:07 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-23 15:46:06 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-23 15:38:59 0 d-----w- c:\docume~1\lindam~1.van\applic~1\IObit
2010-01-23 15:38:28 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-13 00:41:35 470528 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-05 23:04:02 385536 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-12-22 05:42:49 662016 ----a-w- c:\windows\system32\wininet.dll
2009-12-22 05:42:45 81920 ------w- c:\windows\system32\ieencode.dll

============= FINISH: 14:01:54.54 ===============


Attached Files



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#2 syler

syler

  • Malware Response Team
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  • Gender:Male
  • Location:Warrington, UK
  • Local time:06:48 PM

Posted 12 February 2010 - 03:28 PM

Hello,

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and
we are trying our best to keep up.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)


  1. Please download GMER from one of the following locations, and save it to your desktop:
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  2. Disconnect from the Internet and close all running programs, as this process may crash your computer.
  3. Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  4. Double click on Gmer to run it.
  5. Allow the gmer.sys driver to load if asked.
  6. You may see a rootkit warning window, If you do, click No.
  7. Untick the following boxes on the right side of the Gmer screen.
    Sections
    IAT/EAT
    Files
    Show All
  8. Click on and wait for the scan to finish.
  9. If you see a rootkit warning window, click OK.
  10. Push and save the logfile to your desktop.
  11. Copy and Paste the contents of that file in your next post.



Then please post back here with the following:
  • log.txt
  • info.txt
  • Gmer log

Thanks

unite.jpg


#3 syler

syler

  • Malware Response Team
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  • Gender:Male
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  • Local time:06:48 PM

Posted 16 February 2010 - 07:42 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

unite.jpg





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