Running Norton 360 and Malwarebytes finds nothing.
What started a few weeks ago with redirects and pop ups, now we have:
Generic Host Process For Win32 Services
Generic Host Process for Win32 Services has encountered a poblem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve Generic Host Process for Win32 Services. We will treat this report as confidential and anonymous."
The NT Authority System Shutdown Box comes up after this and this is what it says:
"This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT Authority/System.
Message: Windows must now restart because the DCOM Server Process Launcher Service terminated unexpectedly"
In my search I have found that start/run/shutdown -a will stop the shutdown but it is not solving the problem.
I have attached files per advice on bleeping computer - hijack this, dds, ark.
Please advise, again, any help much appreciated. Thank you.